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KJDavie
2014-01-23T21:54:11Z
Hi All,

Had an interesting issue with a Server Install of 7.1.0 Today

FYI this is Install # 8 . . . so not the first and the others have been clean.

Server 2008 R2

Did an in place upgrade 7.0.6 > 7.1.0

No Errors or warnings on installation, service, local client and remote client all came up OK.

Next automatically scheduled jobs all failed with the attached screen print.

Method not found: 'UInt64 ZetaLongPaths.ZlpFileInfo.get_Length()'.

They are all Basic Jobs (File Delete, File Copy).

Confirmed same with a Test > Show Filtered Files on a Delete Files Task. This reproduced the same error.

As it is a Production Server did not have a lot of time to mess around in the maintenance window . . .

<Nothing in the server logs>

<Repair Installation - 7.1.0 Did not Correct>

<Full Uninstall Followed by Install - 7.1.0> Was successful>

....sorry if this isn't enough to go on.
KJDavie attached the following image(s):
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Support
2014-01-23T23:14:11Z
Thanks, we are investigating this. For some reason the uninstall did not work and the file was not replaced.
Henrik
Support
http://www.visualcron.com 
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KJDavie
2014-01-27T20:46:15Z
Hi Henrik,

FYI did 2 more servers today, one of which replicated the error above, the other server was fine. As you suggest I think the uninstall is perhaps not being completely clean in *some* circumstances.

I observed 7.0.6 and 7.1.0 both listed in Add/Remove Programs post install.

Uninstalled VisualCron manually (both 7.0.6 & 7.1.0) from Add/Remove Programs and then immediately reinstalled 7.1.0 successfully . . . . and all appears well.
Support
2014-01-28T10:41:15Z
Thanks for all the feedback. Hopefully we have fixed the issue for next version:

http://www.visualcron.co....aspx?g=posts&t=3764 
Henrik
Support
http://www.visualcron.com 
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