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Offline Joen Jia  
#1 Posted : Wednesday, May 13, 2015 9:18:27 PM(UTC)
Joen Jia

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I have upgraded on of our server to Version 7.6.5, encountering error when try to install web client.
Environment:Windows 2003 and IIS 6
WebClientInstallErr.png

Edited by moderator Wednesday, June 17, 2015 4:36:30 PM(UTC)  | Reason: more info

Offline Support  
#2 Posted : Wednesday, May 13, 2015 11:22:08 PM(UTC)
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Please try 7.6.6. - we are still working on some installation issues:

http://www.visualcron.co....aspx?g=posts&t=4940
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Offline Joen Jia  
#3 Posted : Thursday, May 14, 2015 3:21:24 PM(UTC)
Joen Jia

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Still same error
WebClientInstallErr2.png
Offline Support  
#4 Posted : Thursday, May 14, 2015 4:54:13 PM(UTC)
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Thanks, we will do some tests on Windows 2003 and IIS 6.0. Are you running 32 or 64 bit version of 2003?
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Offline Joen Jia  
#5 Posted : Thursday, May 14, 2015 6:17:44 PM(UTC)
Joen Jia

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Hi,
Windows Server 2003 Standard Edition 32 bit, Service Pack 2
IIS 6
Thanks
Offline Joen Jia  
#6 Posted : Thursday, May 14, 2015 7:46:31 PM(UTC)
Joen Jia

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I believe the Web Client is just a website on the server, you may can publish how to manually create it on IIS6 (or later versions).
Offline pllompar  
#7 Posted : Friday, May 29, 2015 1:49:46 PM(UTC)
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Hi,

I've installed web client new version 7.6.6 and I cannot open the URL that it deploys. At first, it complained about authentication and after that it seems that some file (default.htm or similar) is missing.
I agree, maybe some documentation about setting up manually could help.
Server is W2008 64bit SP2.

Thanks!
Offline Support  
#8 Posted : Friday, May 29, 2015 1:51:43 PM(UTC)
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Originally Posted by: pllompar Go to Quoted Post
Hi,

I've installed web client new version 7.6.6 and I cannot open the URL that it deploys. At first, it complained about authentication and after that it seems that some file (default.htm or similar) is missing.
I agree, maybe some documentation about setting up manually could help.
Server is W2008 64bit SP2.

Thanks!


Any installation error is vital. If you get an installation error it will not continue. Please post the error here.
Henrik
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Offline pllompar  
#9 Posted : Friday, May 29, 2015 1:54:43 PM(UTC)
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No, the installation is correct. It detects the IIS 7.0 and deploys the site. But cannot be opened first, because of the authentication. And after, because no default document is set, just inherited from the web server.
Offline Support  
#10 Posted : Friday, May 29, 2015 4:18:05 PM(UTC)
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Originally Posted by: pllompar Go to Quoted Post
No, the installation is correct. It detects the IIS 7.0 and deploys the site. But cannot be opened first, because of the authentication. And after, because no default document is set, just inherited from the web server.


Can you open the site in IIS and take some screenshots of authentication and exploring content etc?
Henrik
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Offline pllompar  
#11 Posted : Monday, June 1, 2015 10:22:51 AM(UTC)
pllompar

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Originally Posted by: Support Go to Quoted Post
Originally Posted by: pllompar Go to Quoted Post
No, the installation is correct. It detects the IIS 7.0 and deploys the site. But cannot be opened first, because of the authentication. And after, because no default document is set, just inherited from the web server.


Can you open the site in IIS and take some screenshots of authentication and exploring content etc?



Good morning,

Here some screenshots in the document. If you need additional info, let me know. VC_WebClient.docx (280kb) downloaded 25 time(s).
Offline Support  
#12 Posted : Monday, June 1, 2015 10:27:58 AM(UTC)
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Originally Posted by: pllompar Go to Quoted Post
Originally Posted by: Support Go to Quoted Post
Originally Posted by: pllompar Go to Quoted Post
No, the installation is correct. It detects the IIS 7.0 and deploys the site. But cannot be opened first, because of the authentication. And after, because no default document is set, just inherited from the web server.


Can you open the site in IIS and take some screenshots of authentication and exploring content etc?



Good morning,

Here some screenshots in the document. If you need additional info, let me know. VC_WebClient.docx (280kb) downloaded 25 time(s).


Can we do some screen sharing to determine the state of your IIS installation? If so, please go to https://join.me and click Share my screen. Send the 9 digit number to support@visualcron.com
Henrik
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Offline Support  
#13 Posted : Monday, June 1, 2015 1:27:06 PM(UTC)
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An update. There seems to be an issue regarding Windows 2008 installation with IIS7. Our developers are looking in to this.
Henrik
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Offline pllompar  
#14 Posted : Monday, June 1, 2015 1:28:19 PM(UTC)
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Thank you Henrik!
Offline Support  
#15 Posted : Thursday, June 11, 2015 11:10:38 AM(UTC)
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Offline Support  
#16 Posted : Tuesday, June 16, 2015 4:45:42 PM(UTC)
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Did the new build work better for you?

For all users of Windows 2003 - the web client only supports installation on IIS 7 and later at the moment. This might change in the future.
Henrik
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Offline pllompar  
#17 Posted : Wednesday, June 17, 2015 2:47:20 PM(UTC)
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Yes, it worked!

Thanks
thanks 1 user thanked pllompar for this useful post.
Support on 6/17/2015(UTC)
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