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KHester
2020-05-22T18:50:53Z
Version - 9.1.5 Pro
I've successfully set up several jobs that upload files to our SFTP server successfully, but am running into issues with a job that has a task to download a file. The connection is basic, there are no triggers or conditions on the task, it's set to find any file in that directory and download it.

The task log shows that it connects and sees the file:
SFTP authentication successful.
Command sent: RequestAbsolutePath /Emory/Workload/
Command sent: ListDirectory /Emory/Workload/
Response received: type.txt

But when it tries to download the file, this is the only information I get in the log:
Exception in Task: System.Exception: No file(s) downloaded

I can pull the file over with Connection Explorer, and was able to download the file via psftp command line - it feels like I'm missing something simple, but have reviewed the documentation and forums and can't put my finger on what it is.
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2020-05-26T09:53:20Z
Originally Posted by: KHester 

Version - 9.1.5 Pro
I've successfully set up several jobs that upload files to our SFTP server successfully, but am running into issues with a job that has a task to download a file. The connection is basic, there are no triggers or conditions on the task, it's set to find any file in that directory and download it.

The task log shows that it connects and sees the file:
SFTP authentication successful.
Command sent: RequestAbsolutePath /Emory/Workload/
Command sent: ListDirectory /Emory/Workload/
Response received: type.txt

But when it tries to download the file, this is the only information I get in the log:
Exception in Task: System.Exception: No file(s) downloaded

I can pull the file over with Connection Explorer, and was able to download the file via psftp command line - it feels like I'm missing something simple, but have reviewed the documentation and forums and can't put my finger on what it is.



Hi,

I will need more information to troubleshoot this. Please send an email to support@visualcron.com and include screenshot of your task setting that you use when attempting to download the file. Also include what version of VC you're using


Michael
Support
http://www.visualcron.com 

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