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Max Mayer
2018-07-17T11:07:58Z
Hello. I have prior experience or knowledge of VisualCron or programming for that matter.

I created a Job and added a task "Stop Service" to restart a remote Windows service.
Now I am getting the error "Exception in Task: Cannot open W32Time service on computer '10.67.125.61'. Access is denied" although I selected credentials which have local admin right on the remote server.
Why is that?

Do I have to use a domain name instead of an IP (I don't have a dns record for it)?

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Support
2018-07-18T14:25:18Z
Are you trying to stop the W32Time service?

Also, make sure you have checked "Load profile" in the Credential.
Henrik
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Max Mayer
2018-07-26T13:59:13Z
Yes, I am trying to stop W32Time service?
I did checked "Load profile" but somehow it does not work.
Support
2018-07-26T18:50:36Z
Originally Posted by: Max Mayer 

Yes, I am trying to stop W32Time service?
I did checked "Load profile" but somehow it does not work.



Is the Credential you have created the same exact user as you when you manually stop or restart it? I assume you can manually do this?
Henrik
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Max Mayer
2018-08-09T13:22:23Z
Yes, that is correct. The user can do everything.
Support
2018-08-09T16:53:38Z
Originally Posted by: Max Mayer 

Yes, that is correct. The user can do everything.



With what account are you running the VisualCron Server?
Henrik
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