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matrixIII
2010-05-21T20:52:20Z
I am a first time user (no previous version installed). Downloaded latest 5.5.9 from the download page. The Server service fails to start on Windows XP Service Pack 3 (up to date with all the pathes). I did a reboot after installation was finished. I read the other forum post to run the service as a local admin user instead of SYSTEM but the result is the same. I can see in the Service Manager that the service is not started. When I try to start it, it takes about 2 minutes trying to start it and then fails. Any suggestions?
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Support
2010-05-21T23:15:19Z
Can you please test this version?

http://www.visualcron.co....aspx?g=posts&t=1247 

If it does not work please send log_serverDATE.txt to support@visualcron.com
Henrik
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matrixIII
2010-05-21T23:42:49Z
Same issue with that version.

I have attached the log file.

Thanks
File Attachment(s):
log_server20100521.txt (19kb) downloaded 64 time(s).
Support
2010-05-22T02:21:05Z
This indicate that WMI (Windows Management Instrumentation) is broke or access is changed in some way.

Please check this url for repairing:

http://windowsxp.mvps.org/repairwmi.htm 

Another thing you should check is which is the WMI root path. It can be seen in the WMI properties (Administrative tools)
Henrik
Support
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