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Support
2009-11-18T23:31:15Z
Changes in 5.4.5

[FEATURE] Client: Added support for Credentials when using "Test file filter"
[BUGFIX] Client: Optimized height of Job items in Calendar
[BUGFIX] Client: Moved Client and VCTray settings to localapplicationfolder/settings. Moved log files for those to localapplicationfolder/log
[BUGFIX] Client: Fixed Variable display in Set-,Remove-,Calculate Variable Tasks
[BUGFIX] Client: Small UI error when going from week->day or month->day (selected button)
[BUGFIX] Server: Fixed a problem with destination file name in PGP Task (encryption)
[BUGFIX] Server: Fixed a problem with network drive mapping
[BUGFIX] Server: Now ignoring FTP reply 200
[BUGFIX] Server: Now ignoring FTP reply 553
Henrik
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Forum information
ErikC
2009-11-20T10:02:12Z
Mapping issue
I looked at the network maping in the log. It tolled me it was successfully mounted as a drive letter. When I went to the Network drives, it was not there.
I re-entered the mapping, closed visualcron client and opened it again, and the mapping was still there. ;-)

unhandled error
I ran a FTP download task and it runs fine for over two hours, but than I got the following message:

11/20/2009 9:46:13 AM	Err	An unhandled error has occured (please send the information below to support@visualcron.com): 

Server version: 5.4.5.42175 - (2009-11-18)
Protocol: 5.1.3
OS: Windows2003

System.NullReferenceException: Object reference not set to an instance of an object.
   at V2w0yqFBUsVDDKJ1L1W.TX0HZ6Fxvk1rDfWmQw6.ea8rapbPAXfETLGAqn0(Object , Object )
   at V2w0yqFBUsVDDKJ1L1W.TX0HZ6Fxvk1rDfWmQw6.yvhEVGSnw(KnXZd8aaYNIGYjQKlYp , FTPCommandClass , TElSimpleFTPSClient )
   at V2w0yqFBUsVDDKJ1L1W.TX0HZ6Fxvk1rDfWmQw6.Run()
   at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ThreadHelper.ThreadStart()
11/20/2009 9:46:13 AM	Debug	Starting restarter...


After/during this error I was disconneted from the server.
I wasn't able to reconnect to the server with the open client.
I had to close and reopen the client.

11/20/2009 9:47:17 AM	Debug	VisualCron - Server starting on port: 16444
11/20/2009 9:47:17 AM	Err	Could not start socket server, please shut down all processes previously started by VisualCron, error details: Only one usage of each socket address (protocol/network address/port) is normally permitted
11/20/2009 9:47:27 AM	Err	Could not start socket server, please shut down all processes previously started by VisualCron, error details: Only one usage of each socket address (protocol/network address/port) is normally permitted
11/20/2009 9:50:23 AM	Info	User "VisualCron Tray Client User" - Logged in succesfully through IPC (fea4d9a1-ed1c-4a2d-b369-cf555f387f74)

Uses Visualcron since 2006.
ErikC
2009-11-20T13:14:58Z
Logging issue
I have job with two taksk:
1. delete all files less than 0 kb in dir X
2. download with FTP all files and place them in dir X

Both have a notification on the task. It is set as: Notify on complete.

The notification logs all the taskoutput to a file.
Body:


I setup my 2nd task that if it fails it starts task 1 again and continue in order.
How come I've got this as my logging output:

--------------------------------------------------------------------------------------
11/20/2009 11:41:10 AM
Delete 0b files : Success
--------------------------------------------------------------------------------------

0 file(s) was/were deleted.

-

--------------------------------------------------------------------------------------
11/20/2009 11:41:10 AM
download : Error at GetFTPFolderNames: Control channel transfer error
--------------------------------------------------------------------------------------

-

--------------------------------------------------------------------------------------
11/20/2009 11:41:10 AM
download : Error at GetFTPFolderNames: Control channel transfer error
--------------------------------------------------------------------------------------

-

--------------------------------------------------------------------------------------
11/20/2009 12:04:12 PM
Delete 0b files : Success
--------------------------------------------------------------------------------------

0 file(s) was/were deleted.

-

--------------------------------------------------------------------------------------
11/20/2009 12:04:12 PM
download : Error at GetFTPFolderNames: Control channel transfer error
--------------------------------------------------------------------------------------

-

--------------------------------------------------------------------------------------
11/20/2009 12:04:12 PM
download : Error at GetFTPFolderNames: Control channel transfer error
--------------------------------------------------------------------------------------

-

--------------------------------------------------------------------------------------
11/20/2009 12:06:02 PM
Delete 0b files : Success
--------------------------------------------------------------------------------------

0 file(s) was/were deleted.

-

--------------------------------------------------------------------------------------
11/20/2009 12:06:02 PM
download : Error (6) downloading file(s): etrk0211.csv, err: Control channel transfer error
--------------------------------------------------------------------------------------

-

--------------------------------------------------------------------------------------
11/20/2009 12:06:02 PM
download : Error (6) downloading file(s): etrk0211.csv, err: Control channel transfer error
--------------------------------------------------------------------------------------

-

--------------------------------------------------------------------------------------
11/20/2009 12:09:24 PM
Delete 0b files : Success
--------------------------------------------------------------------------------------

0 file(s) was/were deleted.

-

--------------------------------------------------------------------------------------
11/20/2009 12:09:24 PM
download : Success
--------------------------------------------------------------------------------------
220-  ___ _____ ___  ___   ___     _                     _   _               _


USER XXXX
331 Password required for XXXX.

PASS ********
230 User XXXX logged in. Access restrictions apply.

FEAT
502 Permission denied.

SYST
215 UNIX Type: L8

PWD
257 "/" is current directory

PWD
257 "/" is current directory

PWD
257 "/" is current directory

PWD
257 "/" is current directory

CWD /
250 CWD command successful.

PWD
257 "/" is current directory

TYPE A
200 TYPE command successful.

PORT 10,5,102,54,15,97
200 PORT command successful.
...
...
...
TYPE I
200 TYPE command successful.

PORT 10,5,102,54,16,82
200 PORT command successful.

RETR etrk3108.csv
150 Opening Binary mode data connection for etrk3108.csv.

226 Closing data connection

TYPE A
200 TYPE command successful.

PORT 10,5,102,54,16,83
200 PORT command successful.

LIST
150 Opening ASCII mode data connection for /data/eurotop/tracker/history.

226 Transfer complete


My questions are:
1. How come I have two entries after each other of the 2nd task?
2. Why isn't there any FTP log output in the error sections.

Regards
Erik
Uses Visualcron since 2006.
Support
2009-11-20T19:06:03Z
1. I am not sure. Perhaps because we ignore so many of your unhandled errors so it tries again.
2. Have to investigate that
Henrik
Support
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ErikC
2009-11-24T10:46:02Z
Version 5.4.5-3

Is it true that the limit output settings checkbox is disabled at the server settings?

Regards
Erik
Uses Visualcron since 2006.
Support
2009-11-24T10:49:01Z
ErikC wrote:

Version 5.4.5-3

Is it true that the limit output settings checkbox is disabled at the server settings?

Regards
Erik



Yes, that function is pretty much obsolete now. We always store full output (we never limit storage) and full output can always be retrieved from Client. We have disabled the button to prevent that users increase the value that is sent to client when logging in - leading to unnecessary login time.
Henrik
Support
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ErikC
2009-11-24T11:04:00Z
Version 5.4.5-3

Still having double task notification entries in my logs when the download FTP task is failing, and I mis some FTP task output, like I said before.
This might still be in your investigation status 😲

And I donno if this is fixable (ftp download task):

Error at GetFTPFolderNames: Control channel transfer error (error code is 10035)

and

Error preparing download of FTP folder: Unaccepted server reply (error code is 550)
Uses Visualcron since 2006.
Support
2009-11-24T11:11:02Z
ErikC wrote:

Version 5.4.5-3

Still having double task notification entries in my logs when the download FTP task is failing, and I mis some FTP task output, like I said before.
This might still be in your investigation status 😲

And I donno if this is fixable (ftp download task):

Error at GetFTPFolderNames: Control channel transfer error (error code is 10035)

and

Error preparing download of FTP folder: Unaccepted server reply (error code is 550)



I am not sure. It must be fixable but we need to reproduce it here. I am guessing it is because we ignore a lot of other errors for you - that the Task then continues (even though it should have failed). We will get back to this later.
Henrik
Support
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ErikC
2009-11-24T11:29:54Z
Again some FTP related issues in 5.4.5-3:

Quote:

11/24/2009 11:24:48 AM Err An unhandled error has occured (please send the information below to support@visualcron.com):

Server version: 5.4.5.17947 - (2009-11-18)
Protocol: 5.1.3
OS: Windows2003


System.NullReferenceException: Object reference not set to an instance of an object.
at OBOKIIHBDBPMCFALPGECCIFHCDJPEDKODDGK.FJNDGAAMHPBCPDMHCNHGOGBCGPDLLJGOOFLF.GINDILBKOOEBNEOFLCDIEGKACHCJCGBIKHMP(OEOMLHPMDNEAAHCJNKMFIADAOPBLEEAFCKMH , FTPCommandClass , TElSimpleFTPSClient )
at OBOKIIHBDBPMCFALPGECCIFHCDJPEDKODDGK.FJNDGAAMHPBCPDMHCNHGOGBCGPDLLJGOOFLF.Run()
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart()
11/24/2009 11:24:48 AM Debug Starting restarter...



and

Quote:

11/24/2009 11:24:49 AM Debug Custom directory listing: '20091123_ALLSHARE_MDEC.TXT'
11/24/2009 11:24:49 AM Err Custom FTP parsing failed (Not set): '20091123_ALLSHARE_MDEC.TXT'
11/24/2009 11:24:49 AM Debug Custom directory listing: '20091123_ALLSHARE_ISIN.TXT'
11/24/2009 11:24:49 AM Err Custom FTP parsing failed (Not set): '20091123_ALLSHARE_ISIN.TXT'
11/24/2009 11:24:49 AM Debug Custom directory listing: '20091123_ALLSHARE.TXT'
11/24/2009 11:24:49 AM Err Custom FTP parsing failed (Not set): '20091123_ALLSHARE.TXT'
11/24/2009 11:24:49 AM Debug Custom directory listing: '20091120_ALLSHARE_MDEC.TXT'
11/24/2009 11:24:49 AM Err Custom FTP parsing failed (Not set): '20091120_ALLSHARE_MDEC.TXT'



and

Quote:

11/24/2009 11:24:49 AM Info Task started: download (120)
11/24/2009 11:24:49 AM Debug FTP Command Count: 1
11/24/2009 11:24:49 AM Err Could not set server system. Error: Unaccepted server reply (error code is 500)
11/24/2009 11:24:49 AM Debug FTP path separator: '/'
11/24/2009 11:24:49 AM Debug Current path: /
11/24/2009 11:24:49 AM Debug Change path before: /
11/24/2009 11:24:49 AM Debug Change path after: /
11/24/2009 11:24:49 AM Debug Changing path to: /
11/24/2009 11:24:50 AM Err Error changing to FTP folder: Unaccepted server reply (error code is 500) (500 : Command not undestood.)



and

Quote:

11/24/2009 11:25:17 AM Err SetPathSeparator failed (GetSeparator). Error: Wrong socket state 0 in Receive (error code is 96258)


Uses Visualcron since 2006.
Support
2009-11-24T11:59:23Z
Thanks Erik,

we have sent you a new version. Please install that.
Henrik
Support
http://www.visualcron.com 
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ErikC
2009-11-24T12:58:08Z
In 5.4.5-4 I have in my task output:

Quote:

220 FTP Server PTSERVER (V1.2D) ready.
USER xxxx
331 Password required for xxxx.
PASS ********
230 User xxxxlogged in.
FEAT
500 : Command not undestood.
SYST
500 : Command not undestood.
PWD
257 "/" is current directory.
PWD
257 "/" is current directory.
PWD
257 "/" is current directory.
PWD
257 "/" is current directory.
CWD /
500 : Command not undestood.
TYPE A
200 Type set to A.
PASV
500 : Command not undestood.

Error changing to FTP folder: Unaccepted server reply (error code is 500) (500 : Command not undestood.)



or

Quote:

220 FTP Server PTSERVER (V1.2D) ready.
USER xxxx
331 Password required for xxxx.
PASS ********
230 User xxxxlogged in.
FEAT
500 : Command not undestood.
SYST
500 : Command not undestood.
PWD
257 "/" is current directory.
PWD
257 "/" is current directory.
PWD
257 "/" is current directory.
PWD
257 "/" is current directory.
CWD /
500 : Command not undestood.
TYPE A
200 Type set to A.
PORT 10,5,102,54,7,148
200 PORT command successful.
LIST
150 ASCII data connection for bin/ls (80,255,163,13,149,234) (0 bytes).
226 ASCII Transfer complete.

Error changing to FTP folder: Unaccepted server reply (error code is 500) (500 : Command not undestood.)



and in the VC.log:
Quote:


11/24/2009 12:46:17 PM Err Could not set server system. Error: Unaccepted server reply (error code is 500)

11/24/2009 12:46:17 PM Err Error changing to FTP folder: Unaccepted server reply (error code is 500) (500 : Command not undestood.)

11/24/2009 12:46:17 PM Err Unhandled error in CommandFTPDownload, ex: System.NullReferenceException: Object reference not set to an instance of an object.
at OBOKIIHBDBPMCFALPGECCIFHCDJPEDKODDGK.FJNDGAAMHPBCPDMHCNHGOGBCGPDLLJGOOFLF.GINDILBKOOEBNEOFLCDIEGKACHCJCGBIKHMP(OEOMLHPMDNEAAHCJNKMFIADAOPBLEEAFCKMH , FTPCommandClass , TElSimpleFTPSClient )
11/24/2009 12:46:17 PM Info Sending error report to www.visualcron.com 


Uses Visualcron since 2006.
Support
2009-11-24T13:06:55Z
Yes, thanks, we got the error report and are getting close to finding it. We will send you a new version ASAP.
Henrik
Support
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