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Offline twagner  
#1 Posted : Friday, September 6, 2019 8:22:20 PM(UTC)
twagner

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We have 5 or 6 file triggers that watch for a file change on our Iseries.

These file triggers have been in place for years and worked fine in 8.50 just as the had in all the previous version.

We have other jobs that read, write back to and download files from the same Iseries and these all still work fine, it just appears that VC can longer detect changes to files on the Iseries after the upgrade to 8.55.

I have tried all the options to trigger on even trigger on delete, nothing works.

In viewing the logs, if i am understanding them correctly it looks like the trigger is being activated but it is not actually trigger the task.

Edited by moderator Tuesday, September 10, 2019 6:43:15 PM(UTC)  | Reason: Not specified

Offline Support  
#2 Posted : Monday, September 9, 2019 11:19:02 AM(UTC)
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Originally Posted by: twagner Go to Quoted Post
We have 5 or 6 file triggers that watch for a file change on our Iseries.

These file triggers have been in place for years and worked fine in 8.50 just as the had in all the previous version.

We have other jobs that read, write back to and download files from the same Iseries and these all still work fine, it just appears that VC can longer detect changes to files on the Iseries after the upgrade to 8.55.

I have tried all the options to trigger on even trigger on delete, nothing works.

In viewing the logs, if i am understanding them correctly it looks like the trigger is being activated but it is not actually trigger the task.


Could you record a short videoclip of when you attempt to fire this trigger? And show the log afterwards as well, or send us the logfile. Send the video to support@visualcron.com

I recommend Snagit, which you can download for free and record it, then upload it to Screencast for example.
Michael
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Offline twagner  
#3 Posted : Monday, September 9, 2019 5:40:00 PM(UTC)
twagner

Rank: Paid support

Joined: 6/24/2013(UTC)
Posts: 51
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Location: Las Vegas

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Well this morning it looks like several of them are now working, not all of them.

We will do some more investigating in house and see if we can get to the bottom of it, if so then i will close the thread/ticket.

If not i will get you the logs.
Offline Support  
#4 Posted : Tuesday, September 10, 2019 2:37:24 PM(UTC)
Support

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Originally Posted by: twagner Go to Quoted Post
Well this morning it looks like several of them are now working, not all of them.

We will do some more investigating in house and see if we can get to the bottom of it, if so then i will close the thread/ticket.

If not i will get you the logs.


Thanks for the update - sounds good.
Michael
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Offline twagner  
#5 Posted : Tuesday, September 10, 2019 5:47:26 PM(UTC)
twagner

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Posts: 51
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Well i t looks like it was an issue on our end, you can consider this closed.

Thanks for your help!
Offline Support  
#6 Posted : Tuesday, September 10, 2019 6:43:02 PM(UTC)
Support

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Originally Posted by: twagner Go to Quoted Post
Well i t looks like it was an issue on our end, you can consider this closed.

Thanks for your help!


Thanks for following up!
Michael
Support
http://www.visualcron.com

Please like VisualCron on facebook!
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