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RobS
  •  RobS
  • No customer Topic Starter
2019-09-24T22:40:57Z
Hi,
We have setup a file trigger for the modification of a csv file. If I modify the file in Notepad/Notepad++/VisualCode the job will trigger as expected. If the file is modified in excel however, the job does not trigger. Could you confirm if our settings are correct or if a fix is required for this?

FileTriggerIssue.PNG

We have tried "Trigger when file has been released" on & off

Thanks for your help,
Robert
Sponsor
Forum information
Support
2019-09-25T07:39:40Z
Originally Posted by: RobS 

Hi,
We have setup a file trigger for the modification of a csv file. If I modify the file in Notepad/Notepad++/VisualCode the job will trigger as expected. If the file is modified in excel however, the job does not trigger. Could you confirm if our settings are correct or if a fix is required for this?

FileTriggerIssue.PNG

We have tried "Trigger when file has been released" on & off

Thanks for your help,
Robert



Could you try checking "Trigger when file has been released" and only using "Changed" and not created, if that doesn't work, try only using created, not changed. Let me know the outcome
Michael
Support
http://www.visualcron.com 

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RobS
  •  RobS
  • No customer Topic Starter
2019-09-26T15:30:30Z
Setting "Trigger when file has been released" and only using "Changed", does not trigger for changes in excel, but does trigger if modifying in Notepad. The latter does not trigger for any modification.

Just to confirm, here are the screenshots of the settings. Are you able to replicate this issue?

Setting2.PNG Setting1.PNG
Support
2019-09-27T16:18:08Z
Originally Posted by: RobS 

Setting "Trigger when file has been released" and only using "Changed", does not trigger for changes in excel, but does trigger if modifying in Notepad. The latter does not trigger for any modification.

Just to confirm, here are the screenshots of the settings. Are you able to replicate this issue?

Setting2.PNG Setting1.PNG




Are you using a local path or remote? Please mail us a short description of your error (and include these screenshots posted here, would be appreciated) to support@visualcron.com and we'll continue troubleshooting from there
Michael
Support
http://www.visualcron.com 

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