Credentials - VisualCron

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afruish
No customer Topic Starter

2012-04-20T15:13:07Z

hi,
I'm having problems moving files from a workgroup server with IP 192.168.11.*
to a domain with IP 192.168.10.*

I have tried all the different combinations of credential and it always tells me access denied in the output.

I've tried
administrator@WORKGROUP
administrator@ftpserver (which is the machine name)

both with the correct password and local machine box ticked off and then on.

Edited by user 2012-04-20T15:13:40Z | Reason: Not specified

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Support
Official support

2012-04-21T06:55:50Z

Right now you cannot use double impersonation (two Credentials) in Copy files Task. In your case I guess a different Credential is required for the workgroup.

You need to check which Credential works by only connecting to one at a time and copy locally to that remote server.

One workaround, if your Server where you have VisualCron installed is installed on the domain. Then you can change the username that runs the VisualCron service to the domain account. Now you will have access to all remote domain computers. In the Copy files Task you only need to create a Credential for the workgroup computer.

Henrik
Support
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afruish
No customer Topic Starter

2012-04-23T08:34:16Z

Is that contained in the user permissions section of the server[local host] tab?

Support
Official support

2012-04-23T08:41:04Z

No, Credentials are, in this case, part of the File filter in the Copy files Task.

Henrik
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afruish
No customer Topic Starter

2012-04-23T08:43:05Z

"One workaround, if your Server where you have VisualCron installed is installed on the domain. Then you can change the username that runs the VisualCron service to the domain account"

I mean this.

Support
Official support

2012-04-23T08:44:07Z

Originally Posted by: afruish

"One workaround, if your Server where you have VisualCron installed is installed on the domain. Then you can change the username that runs the VisualCron service to the domain account"

I mean this.

In that case I am talking about Control panel->Administrative tools->Services->VisualCron->Properties

Henrik
Support
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afruish
No customer Topic Starter

2012-04-23T09:05:29Z

hi,
In the Log On tab of the services i changed it to Log on as:

This account domain\administrator

and restarted the service fine but when i start visual cron i get

Connection failed [localhost]: Failed to connect to an IPC Port

Support
Official support

2012-04-23T09:07:03Z

Please make sure it is still running. Also, attach the server_startup.txt file from the log folder here.

Henrik
Support
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afruish
No customer Topic Starter

2012-04-23T09:11:59Z

i changed the settings in Manage Servers from admin@localhost:IPC to administrator and it came back online!

:-) Hurrah!

Now i will see if i can get it working.

Back in a tick.

afruish
No customer Topic Starter

2012-04-23T09:57:47Z

#10

Still doesn't want to play ball.

I've tried

administrator@WORKGROUP

machinename\administrator@WORKGROUP

with local machine ticked on and then off

Always access denied or Exception in Task: Logon failure: unknown user name or bad password.

Edited by user 2012-04-23T09:58:38Z | Reason: Not specified

Support
Official support

2012-04-23T09:59:57Z

#11

Username should just be "administrator"
Machiname/computer name should be the computer name or ip - not the workgroup name.

Henrik
Support
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afruish
No customer Topic Starter

2012-04-23T10:52:20Z

#12

I'm now using

username: administrator
Domain: computername

but still getting

Exception in Task: Logon failure: unknown user name or bad password :-(

ps I am moving files from the above to the domain which has visual cron installed.

Edited by user 2012-04-23T10:54:26Z | Reason: Not specified

Support
Official support

2012-04-23T10:56:45Z

#13

Originally Posted by: afruish

I'm now using

username: administrator
Domain: computername

but still getting

Exception in Task: Logon failure: unknown user name or bad password :-(

ps I am moving files from the above to the domain which has visual cron installed.

Normally it is what is. A authentication failure. That either username or password is wrong. Remember that it is case sensitive.

Also, I suggest that you test one thing at a time. First, try the List files Task to get files from the remote computer. This validates the username and that you have access without complicating it further with Copy files Task.

Henrik
Support
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afruish
No customer Topic Starter

2012-04-23T11:03:18Z

#14

Case sensitivity would only effect the password as the others are chosen from drop down lists and i have checked the password.

I will break it down and test it as you suggest.

cheers

Support
Official support

2012-04-23T11:06:15Z

#15

Originally Posted by: afruish

Case sensitivity would only effect the password as the others are chosen from drop down lists and i have checked the password.

I will break it down and test it as you suggest.

cheers

Just remember that the drop down list is based on the local computer not your remote computer. So you need to validate that the user exists on the remote machine.

Henrik
Support
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Support
Official support

2012-04-23T11:29:30Z

#16

That means that no files where found when looking at source folder combined with file mask.

Henrik
Support
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afruish
No customer Topic Starter

2012-04-23T11:31:56Z

#17

but they are both *

Support
Official support

2012-04-23T11:32:49Z

#18

Both? Source file must be a path. Please upload a screen shot.

Henrik
Support
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afruish
No customer Topic Starter

2012-04-23T11:41:49Z

#19

I have taken a screenshot how do i upload it?

Support
Official support

2012-04-23T11:47:02Z

#20

You can check "Attach files" when making a post.

Henrik
Support
http://www.visualcron.com
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afruish
No customer Topic Starter

2012-04-23T11:53:34Z

#21

oh yes, you have to attach after posting 🙂

afruish
No customer Topic Starter

2012-04-23T11:56:09Z

#22

I have tested

"One workaround, if your Server where you have VisualCron installed is installed on the domain. Then you can change the username that runs the VisualCron service to the domain account"

and i can now run jobs across the visual cron installed network without credentials 🙂

afruish
No customer Topic Starter

2012-04-23T12:01:51Z

#23

screen shot attached

afruish
No customer Topic Starter

2012-04-23T12:11:59Z

#24

hmmm. The test within the problem location now works for some reason.

So now i will try the cross network move again..

afruish
No customer Topic Starter

2012-04-23T12:32:03Z

#25

So i have now tested moving files within the visual cron installed network without credentials. PASSED
Moving files within the other network workgroup. PASSED.

Retried cross network file move (using same credential as above).

Exception in Task: Logon failure: unknown user name or bad password.

Exception in Task: No file(s) copied

I dont understand.

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