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keithdavis
2012-12-11T16:49:14Z
Trying to configure an SMTP connection using port 465 and SSL and I get this:

Exception in Task: Connection timeout (error code is 73730)

Can't find any SMTP reference to error code 73730. Is this a VisualCron error?
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Support
2012-12-12T08:03:01Z
The number refers to an internal number in our component.

I guess the problem might be related to dns resolution. Have you tried the IP insted? If yes, can you telnet to that ip on port 465?
Henrik
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keithdavis
2012-12-19T13:25:57Z
I've tried IP and it still fails. This is an SSL connection on port 465. These exact settings work fine in Outlook.
Support
2012-12-19T13:27:35Z
Can you telnet from the VisualCron machine to the ip and that port?
Henrik
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grendel70
2013-12-27T16:35:48Z
Can you give more details on the 73730 error? I had some email tasks working under 7.0.8 but they are now failing under the 7.0.9 beta with this error. I have used both hostname and IP addr (anonymous login to port 25) but neither works. I have a second VC server that's on 6.0.6 and it's having no problems targeting the same smtp server via hostname.
Support
2013-12-27T18:14:50Z
This bug is mentioned in the release notes. Hopefully we will provide a fix soon for this but the beta has this error right now.

Originally Posted by: grendel70 

Can you give more details on the 73730 error? I had some email tasks working under 7.0.8 but they are now failing under the 7.0.9 beta with this error. I have used both hostname and IP addr (anonymous login to port 25) but neither works. I have a second VC server that's on 6.0.6 and it's having no problems targeting the same smtp server via hostname.




Henrik
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grendel70
2013-12-27T18:47:22Z
I missed this prior to my upgrade (guess that's what I get for jumping on a beta). Once I do all my clone tasks under 7.0.9, is it possible to drop back to 7.0.8 to restore Email functionality? Barring that, is there any ETA on an email task fix (or a workaround)?
Support
2014-01-02T12:24:00Z
Originally Posted by: grendel70 

Can you give more details on the 73730 error? I had some email tasks working under 7.0.8 but they are now failing under the 7.0.9 beta with this error. I have used both hostname and IP addr (anonymous login to port 25) but neither works. I have a second VC server that's on 6.0.6 and it's having no problems targeting the same smtp server via hostname.



Please download the latest beta. It should fix the issue.
Henrik
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grendel70
2014-01-28T17:18:53Z
Just downloaded 7.1.0. Email operation working again (using hostname).
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