FTP Connection not working - VisualCron - Forum

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JBradshaw
2014-12-03T18:40:29Z
I'm trying to connect to an FTP server and no matter what I do I get the error 'The requested name is valid, but no data of the requested type was found.'

I know that the URL and user id/password are valid (I can connect through Filezilla). I've tried through a job and also through the FTP/SSH/Terminal Explorer. I've also tried different servers.

Any suggestions of what I should be looking for to see why it won't connect?

TIA.

Jeff.
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Forum information
JBradshaw
2014-12-03T18:52:29Z
I found the log files and found that the error is when it's trying to connect to the server. The actual message is:

12/3/2014 1:07:47 PM Err Unhandled FTP login error: System.Net.Sockets.SocketException (0x80004005): The requested name is valid, but no data of the requested type was found
at OBOKIIHBDBPMCFALPGECCIFHCDJPEDKODDGK.OBNIPPAGHDDHPOBHOGBJLEANJJPFMKFFKJEF.JDBIEFJDGLPICBBAHNBGLAMEELCOMLELLFNE(ConnectionClass , Boolean , VariableReplacerClass , Boolean ) in C:\sourcefiles\code\VisualCronService\Jobs\ConnectionHandler\clsConnectionHandler.vb:line 621

Can anybody give some insight as to what is wrong?

Thanks.
thomas
2014-12-04T15:19:09Z
How do you write the ftp adress? It seems it may be an issue (see link). Also, is the connection configured to run in passive mode?


http://www.networkautoma...4-19FA-89D9FA88304286FA/ 

Thomas
JBradshaw
2014-12-09T20:20:28Z
Based on what it said, I tried putting in the IP address. Now I'm getting 'Exception in Task: Unaccepted server reply (error code is 550)

And I know this server works and we aren't blocked from it.
Support
2014-12-10T10:04:36Z
I think we need some screenshots of your Connection and Task settings. Please send to support@visualcron.com
Henrik
Support
http://www.visualcron.com 
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itbbf
2015-03-26T09:14:14Z
Originally Posted by: JBradshaw 

Based on what it said, I tried putting in the IP address. Now I'm getting 'Exception in Task: Unaccepted server reply (error code is 550)

And I know this server works and we aren't blocked from it.



Hello,

open the FTP task, browse in to the folder you want to upload or downlooad from. Copy the full path and use it in the task. Some FTP servers won't accept / because of fault FTP configuration (users "root" configured to location outside of users privileges).

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