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Downloading Email Attachment
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Downloading Email Attachment
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Tom23
No customer
Topic Starter
2017-07-14T15:00:12Z
#1
Hi,
I've set up a Trigger to monitor an IMAP4 Email Inbox Folder for emails with a specific subject line - if received it should download the attachment and delete the email from the inbox.
The job triggers and deletes the email but the file is not downloaded to our internal directory - have double checked file path and also tried to download to desktop - what is causing the file not to be downloaded?
Trigger Settings.docx
(199kb) downloaded
181
time(s).
Cheers,
Tom
Edited by moderator
2017-07-27T09:45:55Z
|
Reason: Not specified
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2017-07-19T08:15:11Z
#2
I think the problem is that you save to a network path. Have you selected a Credential in the Trigger?
Henrik
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Tom23
No customer
Topic Starter
2017-07-20T09:34:48Z
#3
Hi Henrik,
I have selected a credential in the trigger and it has the permission to save the file to that network path.
Cheers,
Tom
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Tom23
No customer
Topic Starter
2017-07-25T11:01:39Z
#4
Hi Henrik,
Is there anything else you recommend i change or test to get this trigger working correctly?
Cheers,
Tom
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2017-07-25T12:36:27Z
#5
To rule out any Credential problems I would set no Credential and a local path. If that works we can discuss more about network path.
Henrik
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Tom23
No customer
Topic Starter
2017-07-25T13:21:00Z
#6
I've set the trigger to no credential and a local path (Desktop) but it hasn't worked (Email read & deleted but attachment not saved)- Does this indicate a credential problem?
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2017-07-25T20:14:00Z
#7
Desktop path might be locked with permissions - can you try another folder?
If that still fails please enable Extended debugging in Server settings->Log. Then send us the log_serverDATE.txt after new email has arrived. Let us know the Job name. Please send to
support@visualcron.com
Henrik
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2017-07-27T09:45:39Z
#8
The problem was a missing * in the attachment filter.
Henrik
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