I have set up a connection for an Amazon S3 bucket on us-east-2.  I can successfully upload files to the bucket but when I create a task to Cloud Download Files the job says it runs successfully but no files get downloaded.  I verified with the vendor that files are there and I'm looking in the correct folder.
Also, I tried to setup a Cloud List Items task so I could see all of the folders and files in the bucket but I don't get anything when I'm in the task and Test.  I click show files and folders, it seems like it connects but at the bottom of the screen it always says 0 found with a time of approximately 1.92 sec.
Source Folder: \
Item Mask:  *
All (dropdown)  [also tried folders]
Casesensitive not checked
Include subfolders checked [also tried unchecked]
We are running VisualCron Client 8.2.9
I also tried un-checking the 'Use version 4 signatures' on the connection but that did not change anything.