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Support
General problem solving
Charset support in FTP tasks
Charset support in FTP tasks
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hawkings
Free support
Topic Starter
2009-06-15T11:56:24Z
#1
After upgrading we also experience issues with the danish letter æ, ø, å.
Apparently the charset support has been degraded during the upgrade. Can you confirm this bug?
-René
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Support
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2009-06-15T12:00:09Z
#2
Can you give us one example - is there problem downloading a file with those characters?
Henrik
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hawkings
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Topic Starter
2009-06-15T12:01:34Z
#3
Exactly.
Here is a specific error:
15-06-2009 00:00:15 Err Error (5) downloading file(s): 71_L�nseddel april 09.pdf, err: Unaccepted server reply (error code is 550) (550 71_L�nseddel april 09.pdf: The system cannot find the file specified.
The file is named: 71_Lønseddel april 09.pdf
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2009-06-15T12:07:05Z
#4
Thanks, we'll look at this.
Henrik
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2009-06-17T13:40:20Z
#5
We tested this with success against another server. What charsets do you have on client and one server?
Henrik
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hawkings
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Topic Starter
2009-06-18T14:35:09Z
#6
We are downloading from a regular Win2003 Std SP2 FTP server.
Again, when we are downloading using 4.90.40 everything works fine, but with ver 5 it translates æ,ø,å to funny-chars.
I have send an e-mail with log files.
Best regards,
René
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2009-07-19T14:41:44Z
#7
Please test this version. Change to Windows-1252 or similar:
http://www.visualcron.co...m.aspx?g=posts&t=715
Henrik
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hawkings
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Topic Starter
2009-07-20T14:38:46Z
#8
I updated and changed the tasks, and it appears to be the fix I was hoping for :)
Also, thanks on finding a solution for th mainframe FTP (MVS)
:D
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2009-07-20T15:02:36Z
#9
Does everything work ok now? Thanks for the account.
Henrik
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hawkings
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Topic Starter
2009-07-20T15:05:28Z
#10
I haven't been able to fully test today, but it will be tested over the following days. If I experience anything problematic, I'll return 🙂
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