We use VisualCron at my work and I am trying to have a job run as a MSA but I keep getting errors. I have confirmed that the account is installed on the visualcron server and I can run a Test-ServiceAccount command from the server and it returns True. The issue is when I try to create the account credentials in VisualCron when I try to test it tells me "Impersonation error: Logon failure: unknown user name or bad password" and when I try to run a job with the credentials I get "Could not start process as another user. The username, password or domain was incorrect". Is there a fix for this or a setting I need to change to get it to work?





Here is the Server info

We use VisualCron at my work and I am trying to have a job run as a MSA but I keep getting errors. I have confirmed that the account is installed on the visualcron server and I can run a Test-ServiceAccount command from the server and it returns True. The issue is when I try to create the account credentials in VisualCron when I try to test it tells me "Impersonation error: Logon failure: unknown user name or bad password" and when I try to run a job with the credentials I get "Could not start process as another user. The username, password or domain was incorrect". Is there a fix for this or a setting I need to change to get it to work?





Here is the Server info

Hi,

We are aware of this and we are working on it. I've added your email as an end user so you will be notified when we have fixed it.

Any update on this?

Any update on this?

David,

Please try the latest version (9.9.12) - if it doesn't work, send us an email to support@visualcron.com and describe the issue in detail there.

Just adding that we're experiencing the same issue with 9.9.12

Just adding that we're experiencing the same issue with 9.9.12

Hi Andriy,

We have documentation on this now:

Press F1 in the client and then search for gMSA