I'm trying to setup a SFTP job with public key encryption using VisualCron 9.9.8 . But everytime I test the connection, i receive a connection time out error. I've had a chat with our infra team and they have advised that the traffic is enabled from our client to the external endpoint. Can someone please assist with this?
This is the error I receive when trying to connect via Connection Explorer:
SBSocket.EElSocketError: Connection timeout
at SBSocketClient.TElBaseSocketClient.DoMessageLoop(Boolean NoPeek)
at KMCPMLJEEGDBHLIJENNBEMANBKDFBCJONOKB.OCHLGMNAHFPMFFMCCEGDNFOLGPFBABHFGOFM(Object , KMCPMLJEEGDBHLIJENNBEMANBKDFBCJONOKB )
at ctlRemoteBrowser.ConnectThread(Object connectionObject) in C:\git\code\VisualCron\Connections\ConnectionExplorer\ctlRemoteBrowser.vb:line 1605
Please note that I can connect to the SFTP endpoint via WinSCP.
Edited by user
| Reason: Not specified