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Changing default admin password
Changing default admin password
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vvenkatasamy
No customer
Topic Starter
2009-12-16T14:19:10Z
#1
I am unable to change the default admin password for VC server. I receive a message 'User account already exists' when I try to change the password using the 'User Permissions' menu.
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Support
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2009-12-16T20:37:46Z
#2
1. which version of client and server are you using?
2. are you connecting locally and do this?
We tested this in latest version and could not reproduce.
Henrik
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vvenkatasamy
No customer
Topic Starter
2009-12-17T11:02:10Z
#3
We are using version 5.3.1
Yes, I am using the VC client in the server to make the changes.
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2009-12-17T11:11:23Z
#4
Could you attach a screenshot?
Henrik
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vvenkatasamy
No customer
Topic Starter
2009-12-17T11:18:27Z
#5
I receive a message "User account already exists' when I try to change password. There was a copy of the default admin account created. I could reset the password after removing the backup admin account.
Sorry for bothering you.
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2009-12-17T11:19:05Z
#6
Ok, good
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