File Trigger on Remote Server - VisualCron

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lal
No customer Topic Starter

2010-03-06T03:32:10Z

When attempting to set up a file trigger for a remote server on VC 5.5.3, the remote computer name field does not allow an entry to be made. The trigger is "active."

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Support
Official support

2010-03-06T10:21:58Z

You don't need that field. Just use a UNC path (\\servername\folder) in the directory text box.

Henrik
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nprinslo
No customer

2010-04-06T16:38:18Z

I thought file trigger for "remote" folders don't work.

Support
Official support

2010-04-06T16:44:33Z

It does, as long as it is a computer in the network.

Henrik
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nprinslo
No customer

2010-04-06T16:51:19Z

hmm, was this added in a later version? I will re-test, as had issues with this in 5.4.9.
May have been because I was trying to trigger on a FTP folder /Test. Will try on a UNC path.

Support
Official support

2010-04-06T16:52:33Z

This feature has existed for years but require that you:

1. use a UNC path
2. use a proper Credential for the remote file system

Henrik
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nprinslo
No customer

2010-04-06T17:16:30Z

I had a thread with you regarding this in Jan, but it was related to file triggers on FTP server. Just tested it and it did work ;-)

Support
Official support

2010-04-06T17:18:09Z

Sorry, I was not talking about files on FTP, but a normal network computer. Missed that in your last post.

Henrik
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Support
Official support

2010-04-06T17:18:50Z

FTP is a totally different protocol and does not give us the events we need. There are some feature requests about that but it is not "easy" to implement.

Henrik
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nprinslo
No customer

2010-04-06T17:21:57Z

#10

Hendrik,

I knew there was a reason I didn't use this.
If the task is a FTP task, the file trigger gets disabled.
It only works when the task is a copy files task.

Support
Official support

2010-04-06T17:24:48Z

#11

It does not matter what Task it is - following the Trigger. It only matter where the files are located.

Henrik
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nprinslo
No customer

2010-04-06T17:48:53Z

#12

after my last comment, I tried amending one of my jobs, and get the attached error, and it is most certainly a valid directory.

nprinslo attached the following image(s):

Support
Official support

2010-04-06T17:50:05Z

#13

In this case, I guess, that you are not using the right Credential or none at all.

Henrik
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nprinslo
No customer

2010-04-06T17:58:05Z

#14

I thought you might say that 😉 Have tried a few different credentials

Support
Official support

2010-04-06T18:00:08Z

#15

I believe the file trigger is very commonly used. What is needed is a Credential that either matches a local user on the remote machine or a domain user that has access to that folder.

Henrik
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nprinslo
No customer

2010-04-06T19:38:29Z

#16

Hendrik,

This just does not work reliably. I keep getting the message that directory does not exist, but it does, and I am MOST DEFINITELY using correct credentials, as these credentials are used for the same job, when using a time trigger. What am I doing wrong here?

Support
Official support

2010-04-06T19:40:09Z

#17

Is it a normal network share? Do you using polling or no polling option?

Henrik
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nprinslo
No customer

2010-04-07T15:03:37Z

#18

polling seems to be "greyed out"

nprinslo attached the following image(s):

Support
Official support

2010-04-07T15:05:27Z

#19

I mean the information in the File tab of the Trigger.

Is it a normal network share or anything specific you can think of?

Henrik
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nprinslo
No customer

2010-04-07T16:22:35Z

#20

Oh, sorry.
In that case, polling (Samba compatible) is currently not being used.

I managed to get the remote file trigger working, but not reliably.
If I place a file there, it gives an exception in task, file in use.
If I then manually run the task it works.

Support
Official support

2010-04-07T16:34:23Z

#21

You probably need to:

1. check "Trigger when file is released"
2. check "Put job in queue" in Job main settings.

Henrik
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nprinslo
No customer

2010-04-07T17:15:13Z

#22

Trigger when file is released is already selected.
Put job in queue was selected, but made no difference.

Again, when I run the job manually it works:

07/04/2010 16:13:56 Info Task started: Copy files locally (53509)
07/04/2010 16:13:57 Info Task completed: Copy files locally (53509)

If I place a file in the folder the trigger is set for it fails:

07/04/2010 16:10:28 Info Task started: Copy files locally (53470)
07/04/2010 16:10:28 Err Exception in Task: The process cannot access the file because it is being used by another process.
07/04/2010 16:10:28 Info Task completed: Copy files locally (53470)

Support
Official support

2010-04-07T17:42:22Z

#23

It is probably related to how you have set up the file and folder filters. You probably only want to copy the triggered file. Then you need to use that result variable from the trigger for both folder and file.

Henrik
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nprinslo
No customer

2010-04-08T11:07:59Z

#24

Hendrik,

All I am trying to do is copy files from within the folder.
I will send you an email with some screenshots, but I cannot get this to work reliably.

Support
Official support

2012-07-16T10:07:15Z

#25

Please test our new FTP Trigger:

http://www.visualcron.co....aspx?g=posts&t=2575

Henrik
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