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ErikC
  •  ErikC
  • Paid support Topic Starter
2020-09-07T05:44:55Z
Hi,

A question which I believe is never asked before: Why is the connection Explorer so slow starting up the 1st time?

The first time I open the connection Explorer, I have to wait for 40 seconds to open it. the client gets in a not responding state during that period.
Only the 1st time opening this window take that much time, if I close it and open it again, it's there in a few seconds.

I have 121 connections in the list on this particular server, but on a different one I have only 16 connections and the behavior is the same. Long time wait (35 seconds 1st time and almost instantly 2nd time).

Can this be fast the 1st time also?

Regards
Erik
Uses Visualcron since 2006.
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Support
2020-09-07T10:12:12Z
Originally Posted by: ErikC 

Hi,

A question which I believe is never asked before: Why is the connection Explorer so slow starting up the 1st time?

The first time I open the connection Explorer, I have to wait for 40 seconds to open it. the client gets in a not responding state during that period.
Only the 1st time opening this window take that much time, if I close it and open it again, it's there in a few seconds.

I have 121 connections in the list on this particular server, but on a different one I have only 16 connections and the behavior is the same. Long time wait (35 seconds 1st time and almost instantly 2nd time).

Can this be fast the 1st time also?

Regards
Erik



That's strange, i can not reproduce this and we haven't heard this from other customers

Are you able to test on a new/fresh installation with 0 or maybe just add 1 connection and see if you can reprouce there? I can mail you a trial extension code if you need one for the test

Michael
Support
http://www.visualcron.com 

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Support
2020-09-07T13:48:48Z
Originally Posted by: ErikC 

Hi,

A question which I believe is never asked before: Why is the connection Explorer so slow starting up the 1st time?

The first time I open the connection Explorer, I have to wait for 40 seconds to open it. the client gets in a not responding state during that period.
Only the 1st time opening this window take that much time, if I close it and open it again, it's there in a few seconds.

I have 121 connections in the list on this particular server, but on a different one I have only 16 connections and the behavior is the same. Long time wait (35 seconds 1st time and almost instantly 2nd time).

Can this be fast the 1st time also?

Regards
Erik



Also, would it be possible for you to 1) See if this happens in our latest version (9.3.5)?
2) Download a free tool called "ANTS Performance Profiler" and run it while reproducing, then send us the result of it so we could see exactly where the processing is happening

Michael
Support
http://www.visualcron.com 

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