Update to 9.4.5 causing major UI usability issues - VisualCron

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Joel Clermont
Paid support Topic Starter

2020-12-01T15:09:29Z

I just upgraded from 9.3.0 to 9.4.5 and now the user interface is almost unusable. It looks like some sort of scaling issue. My local machine is running a High DPI display, but I'm accessing this server over RDP. Screenshots attached for reference.

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Support
Official support

2020-12-01T15:14:08Z

Originally Posted by: Joel Clermont

I just upgraded from 9.3.0 to 9.4.5 and now the user interface is almost unusable. It looks like some sort of scaling issue. My local machine is running a High DPI display, but I'm accessing this server over RDP. Screenshots attached for reference.

Please zip/send these files in this folder: C:\Users\username\AppData\Local\VisualCron\settingsV9 (VC tray->Client->Log settings->go up one level/folder->Setting folder)

Send the zip to support@visualcron.com - use this email thread as reference

Michael
Support
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Joel Clermont
Paid support Topic Starter

2020-12-01T20:11:07Z

If anyone else runs into this, the problem was related to the macOS RDP client. When I unchecked "Optimize for Retina displays" under the connection's Display properties, the problem went away.

Danny van Oijen
Paid support

2020-12-07T15:13:27Z

Joel,

I had the same issue....
I have changed the compatibility options for High DPI.
It is a work around, not a fix however it does the job for me.

Joel Clermont
Paid support Topic Starter

2020-12-07T15:14:45Z

Originally Posted by: Danny van Oijen

Joel,

I had the same issue....
I have changed the compatibility options for High DPI.
It is a work around, not a fix however it does the job for me.

I agree it's not an ideal fix. Even with this setting, the fonts render at a slightly odd scale. Hopefully VC can fix this in a future release. Thanks for letting me know I'm not alone 🙂

Support
Official support

2020-12-10T14:49:10Z

Originally Posted by: Joel Clermont

Originally Posted by: Danny van Oijen

Joel,

I had the same issue....
I have changed the compatibility options for High DPI.
It is a work around, not a fix however it does the job for me.

I agree it's not an ideal fix. Even with this setting, the fonts render at a slightly odd scale. Hopefully VC can fix this in a future release. Thanks for letting me know I'm not alone 🙂

We are aware of this and we are working on it. We'll keep you posted!

Michael
Support
http://www.visualcron.com

Please like VisualCron on facebook!

Support
Official support

2020-12-15T15:25:28Z

Originally Posted by: Joel Clermont

Originally Posted by: Danny van Oijen

Joel,

I had the same issue....
I have changed the compatibility options for High DPI.
It is a work around, not a fix however it does the job for me.

I agree it's not an ideal fix. Even with this setting, the fonts render at a slightly odd scale. Hopefully VC can fix this in a future release. Thanks for letting me know I'm not alone 🙂

Hi Joel,

Please try our latest 9.5.0 build and let us know if it works better there. Note, this beta build has several new icons that isn't working yet (ROI etc) in preparation for upcoming features. https://www.visualcron.c...aspx?g=Posts&t=10157

Michael
Support
http://www.visualcron.com

Please like VisualCron on facebook!

Danny van Oijen
Paid support

2020-12-15T15:34:58Z

Just installed it and it does solve the problem yes thanks!!

However there is still a little cosmetic issue, see the att:

This is the upper left edge of the screen.

Edited by user 2020-12-15T15:42:53Z | Reason: Not specified

Joel Clermont
Paid support Topic Starter

2020-12-15T16:16:02Z

The scaling/DPI issues seem to be resolved, but I also noticed the same issue where the maximized window is just slightly bleeding out past the window frame.

Danny van Oijen
Paid support

2020-12-17T09:09:55Z

#10

Version 9.5.0 (Beta) also has an issue with the output.
JSON output is messy now, it does not format it neath anymore.
No crlf anymore...

Danny van Oijen
Paid support

2020-12-17T10:01:03Z

#11

Also getting a job variable now hangs...
See att.

Another thing is when using a JSON Filter u get these options:

You first have to put the check on the Variable/Value, select or fill this in.
After that put the selection mark to JSONPath of JQ, that he selection mark disappears on the Variable/Value.
This way it looks like it is not selected....

Edited by user 2020-12-17T10:09:23Z | Reason: Not specified

Support
Official support

2020-12-17T13:39:18Z

#12

Originally Posted by: Danny van Oijen

Also getting a job variable now hangs...
See att.

Another thing is when using a JSON Filter u get these options:

You first have to put the check on the Variable/Value, select or fill this in.
After that put the selection mark to JSONPath of JQ, that he selection mark disappears on the Variable/Value.
This way it looks like it is not selected....

Your last issue we've fixed in our latest 9.5.0 beta build,

Your first issue on job variable, can you reproduce it if you delete/recreate job variable?

Michael
Support
http://www.visualcron.com

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Danny van Oijen
Paid support

2020-12-17T13:52:55Z

#13

Recreating does the same.
To reproduce.
Go to a job that has a variable click on the bottom left on "Variables"
Than go to the "ViscualCron variables --> Active Job --> Job variables" and click on the variable, than you will see a weird behaviour.
When you do not go to the "Active Job" but go to the Job itself and than click on the Job Variable it is ok.