Private Key import error 3330 - VisualCron - Forum

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Scowmeadow
2021-09-07T13:16:04Z
Hi,

I am getting an error when trying to import a private SSH key that was created in puttygen. The error is as follows.

"Error loading private key. SB_ERROR_KEYS_INVALID_PRIVATE_KEY Code 3330
The key is a .ppk file.

I have tried creating the key again from scratch but I still get the same error. Any help appreciated.

Thanks
Jun Lee
2021-10-07T20:44:45Z
I am getting the same error with a putty secret key - will follow up with linux server generated pair.
Jun Lee
2021-10-07T20:52:23Z
I was able to import a private key without a passphrase. So there must be an issue with the passphrase handling since the same passphrase for the failing key was used successfully with putty.
Support
2021-10-12T17:02:36Z
Originally Posted by: Jun Lee 

I was able to import a private key without a passphrase. So there must be an issue with the passphrase handling since the same passphrase for the failing key was used successfully with putty.



What version was this on?

If latest version, please try this: https://stackoverflow.co...indows-into-key-pairs-us 

If not the latest, please upgrade to the latest and check if that helps.
Michael
Support
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