err: SFTP component not connected - VisualCron - Forum

Community forum

jrgoodwin
2010-09-14T21:30:06Z
I'm having a problem with 1 particular SFTP site that I need to retrieved files from. the error is: Unable to change folder to: /From_THR/PROD, err: SFTP component not connected. I can connect to this site using Filezilla and Putty with out an issue. I use VisualCron to connect to about 20 different sites, so I am very sure that I have the connection configured properly. I was on VC 5.5.5, just upgraded to 5.6.2 and still have the issue. I really don't want to write a VBScript wrapper for Putty.
Support
2010-09-14T21:38:52Z
Please turn on extended debugging in server settings. Run the Task. Then send the file log_serverDATE.txt to support@visualcron.com
Henrik
Support
http://www.visualcron.com 
Please like  VisualCron on facebook!
Nautius
2013-01-08T17:46:00Z
We are having the exact same issue with 2 of our vendors. All others work with similar settings. We are able to put files on the vendor's site using FileZilla, but when using the same settings in VC, it comes back with that error message the OP submitted.

Is there a known issue about this now?
Scroll to Top