Credentials - VisualCron - Forum

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afruish
2012-04-20T15:13:07Z
hi,
I'm having problems moving files from a workgroup server with IP 192.168.11.*
to a domain with IP 192.168.10.*

I have tried all the different combinations of credential and it always tells me access denied in the output.

I've tried
administrator@WORKGROUP
administrator@ftpserver (which is the machine name)

both with the correct password and local machine box ticked off and then on.
Support
2012-04-21T06:55:50Z
Right now you cannot use double impersonation (two Credentials) in Copy files Task. In your case I guess a different Credential is required for the workgroup.

You need to check which Credential works by only connecting to one at a time and copy locally to that remote server.

One workaround, if your Server where you have VisualCron installed is installed on the domain. Then you can change the username that runs the VisualCron service to the domain account. Now you will have access to all remote domain computers. In the Copy files Task you only need to create a Credential for the workgroup computer.
Henrik
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afruish
2012-04-23T08:34:16Z
Is that contained in the user permissions section of the server[local host] tab?
Support
2012-04-23T08:41:04Z
No, Credentials are, in this case, part of the File filter in the Copy files Task.
Henrik
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afruish
2012-04-23T08:43:05Z
"One workaround, if your Server where you have VisualCron installed is installed on the domain. Then you can change the username that runs the VisualCron service to the domain account"

I mean this.
Support
2012-04-23T08:44:07Z
Originally Posted by: afruish 

"One workaround, if your Server where you have VisualCron installed is installed on the domain. Then you can change the username that runs the VisualCron service to the domain account"

I mean this.



In that case I am talking about Control panel->Administrative tools->Services->VisualCron->Properties
Henrik
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afruish
2012-04-23T09:05:29Z
hi,
In the Log On tab of the services i changed it to Log on as:

This account domain\administrator

and restarted the service fine but when i start visual cron i get

Connection failed [localhost]: Failed to connect to an IPC Port
Support
2012-04-23T09:07:03Z
Please make sure it is still running. Also, attach the server_startup.txt file from the log folder here.
Henrik
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afruish
2012-04-23T09:11:59Z
i changed the settings in Manage Servers from admin@localhost:IPC to administrator and it came back online!

:-) Hurrah!

Now i will see if i can get it working.

Back in a tick.
afruish
2012-04-23T09:57:47Z
Still doesn't want to play ball.

I've tried

administrator@WORKGROUP

machinename\administrator@WORKGROUP

with local machine ticked on and then off

Always access denied or Exception in Task: Logon failure: unknown user name or bad password.
Support
2012-04-23T09:59:57Z
Username should just be "administrator"
Machiname/computer name should be the computer name or ip - not the workgroup name.
Henrik
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afruish
2012-04-23T10:52:20Z
I'm now using

username: administrator
Domain: computername

but still getting


Exception in Task: Logon failure: unknown user name or bad password :-(


ps I am moving files from the above to the domain which has visual cron installed.
Support
2012-04-23T10:56:45Z
Originally Posted by: afruish 

I'm now using

username: administrator
Domain: computername

but still getting


Exception in Task: Logon failure: unknown user name or bad password :-(


ps I am moving files from the above to the domain which has visual cron installed.



Normally it is what is. A authentication failure. That either username or password is wrong. Remember that it is case sensitive.

Also, I suggest that you test one thing at a time. First, try the List files Task to get files from the remote computer. This validates the username and that you have access without complicating it further with Copy files Task.
Henrik
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afruish
2012-04-23T11:03:18Z
Case sensitivity would only effect the password as the others are chosen from drop down lists and i have checked the password.

I will break it down and test it as you suggest.

cheers
Support
2012-04-23T11:06:15Z
Originally Posted by: afruish 

Case sensitivity would only effect the password as the others are chosen from drop down lists and i have checked the password.

I will break it down and test it as you suggest.

cheers



Just remember that the drop down list is based on the local computer not your remote computer. So you need to validate that the user exists on the remote machine.
Henrik
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Support
2012-04-23T11:29:30Z
That means that no files where found when looking at source folder combined with file mask.
Henrik
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afruish
2012-04-23T11:31:56Z
Support
2012-04-23T11:32:49Z
Both? Source file must be a path. Please upload a screen shot.
Henrik
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afruish
2012-04-23T11:41:49Z
I have taken a screenshot how do i upload it?
afruish attached the following image(s):
Support
2012-04-23T11:47:02Z
You can check "Attach files" when making a post.
Henrik
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afruish
2012-04-23T11:53:34Z
oh yes, you have to attach after posting 🙂
afruish
2012-04-23T11:56:09Z
I have tested

"One workaround, if your Server where you have VisualCron installed is installed on the domain. Then you can change the username that runs the VisualCron service to the domain account"

and i can now run jobs across the visual cron installed network without credentials 🙂
afruish
2012-04-23T12:01:51Z
screen shot attached
afruish attached the following image(s):
afruish
2012-04-23T12:11:59Z
hmmm. The test within the problem location now works for some reason.

So now i will try the cross network move again..
afruish
2012-04-23T12:32:03Z
So i have now tested moving files within the visual cron installed network without credentials. PASSED
Moving files within the other network workgroup. PASSED.


Retried cross network file move (using same credential as above).

Exception in Task: Logon failure: unknown user name or bad password.

Exception in Task: No file(s) copied


I dont understand.
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