Trigger files on network shares doesn't work - VisualCron

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Michael Zorn
No customer Topic Starter

2012-05-03T12:36:21Z

Hi Support,

we upgraded yesterday VC from 6.0.6 to 6.1.0 on our Windows Server 2003 Standard Edition.

Unfortunatlly we have now a real problem with the file trigger function on network shares. That doesn’t work anymore. If we use a local folder (eg. C:\Temp) everything works fine. There is no job/task log.

Help us b/c it’s our productive system and we need this function very, very often.

Michael Zorn

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Support
Official support

2012-05-03T12:38:07Z

Ok, then it is related to Credentials. Is a Credential selected in this Task?

Henrik
Support
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Michael Zorn
No customer Topic Starter

2012-05-03T13:04:45Z

Yes, the credentials are set b/c we didn't modified the task and it works until 6.0.6 w/o any issues.

Support
Official support

2012-05-03T13:05:48Z

1. Is it a domain Credential or not?
2. if you edit the Credential is "Local logon" and "Load profile" checked?

Henrik
Support
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Michael Zorn
No customer Topic Starter

2012-05-03T13:09:32Z

1. It's a domain credential
2. "Local" and "Load profile" are checked

Support
Official support

2012-05-03T13:11:19Z

Try unchecking local in this case.

Henrik
Support
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Michael Zorn
No customer Topic Starter

2012-05-03T13:14:26Z

Unchecked Local = no success
Unchecked both = no success

Support
Official support

2012-05-03T13:16:58Z

That is really strange.

1. if you use the List files Task on that both (with that Credential) - does it work?
2. what operative system is the local and remote system?

Henrik
Support
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Michael Zorn
No customer Topic Starter

2012-05-03T13:22:31Z

1. yes, List files works fine. Doublecheck: If I remove credentials I got no result, if I set credentials I got a result.
2. Local system is Windows Server 2003 Standard -> remote system is in that case Windows server 2008 and 2003 we more different sevrers.