[Solved] File does not exist problem - VisualCron - Forum

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trevinom
2012-11-20T18:37:20Z
I have an email that goes out at the end of a job that lists the contents of a file in the text of the email.
I am having a problem with the task not being able to find the file.
I have verified that the file is there and have been able to open it from the 'variables' window. I have attached screenshots.
These jobs ran perfectly last week.
No updates have been done to the server.
No modifications have been done to the jobs.
The server was rebooted yesterday.
No errors in the log file for that job/task.
I have utilized the attachment functionality to attach the file to the email which is working because, I'm assuming, it allows me to set a credential, but not the 'file content' function.
trevinom attached the following image(s):
Support
2012-11-20T20:13:49Z
This should not work at all. You are trying to access a network share. By default the SYSTEM account does not have access. When you run the Client you are logged in as another user. I guess the service was runninga as another user before - otherwise I cannot see how it has worked before.
Henrik
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trevinom
2012-11-20T20:16:21Z
How can I get it to work again? How do I change the default account to a user that has access?
Support
2012-11-20T20:17:20Z
You need to change the user that runs the VisualCron service to do that. But even better is if you create a File read Task (and use the right Credential) then use the output of the File read Task in the Email Task.
Henrik
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trevinom
2012-11-20T20:41:44Z
I changed the log in to one that had network access and everything is working fine again.
Thanks a bunch!!
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