Cannot connect to the server after upgrading to v6.2.2 - VisualCron - Forum

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pllompar
2013-06-10T10:53:01Z
Hello all,

I've upgraded to version 6.2.2 all servers of my organization. But just in one of them I cannot connect from the client computer (tried from my computer and other colleagues' computers too). From the server is working fine.
The progress bar keeps to 0% and in the server log I get the message: "Could not start socket server, please shut down all processes previously started by VisualCron, error details: Only one usage of each socket address (protocol/network address/port)is normally permitted.
I've tried to connect with the admin account and with my domain account. Not working in both situations.

Any idea?
Support
2013-06-10T10:57:27Z
There is an old running process that is locking up the application. The process is a process you launched before with Execute Task. It seems like it was still running when you upgraded. You need to kill all instances of those and then wait 30 seconds - then connect again.
Henrik
Support
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pllompar
2013-06-10T12:02:31Z
Hello,

I can't see anything running. I've stopped/started the service several times. If it's what you say, why can i connect fromt the server itself and cannot connect from the client?

Thanks!
Support
2013-06-10T12:06:56Z
It is related to a previous process that was started. Stopping/starting service does not help. You can solve this two ways:

1. kill the child processes
2. reboot the server
Henrik
Support
http://www.visualcron.com 
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pllompar
2013-06-10T12:18:40Z
Hello Henrik,

You were completely right. There was an old process still running that I wasn't aware of. So after killing it, I can connect correctly from the client.

Thanks a lot.
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