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keithdavis
2013-08-20T15:32:28Z
We are having an issue with some of our File triggers becoming inactive. Not sure of the cause. Is there somewhere that cause is logged?
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Support
2013-08-20T22:02:41Z
It depends on Trigger type but this kind of information is logged in the normal server log file.
Henrik
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DieHardTekkie
2013-08-21T14:10:55Z
8/20/2013 9:21:28 AM Err Impersonation failed (Credential was not found) in Trigger: PDF Is Created In ***
8/14/2013 1:25:55 PM Err Impersonation failed (Credential was not found) in Trigger: PDF Is Created In ***


8/21/2013 8:55:58 AM Err Impersonation failed (Credential was not found) in Trigger: Files Created

8/14/2013 6:28:12 PM Err Impersonation failed (Credential was not found) in Trigger: Files Created

8/19/2013 11:03:46 AM Err Impersonation failed (Credential was not found) in Trigger: Files Created



The VisualCron Service is setup to Logon As networkservice so we do not have credentials set on the task/job. These all work if I manually run them, with this message in the logs.

8/20/2013 9:21:39 AM Info User '****' - Ran Job: Print & Delete Doctors Orders
8/20/2013 9:21:39 AM Info Skipping Condition check because the Job was run manually.

8/21/2013 8:56:02 AM Info Job started: Patients Results Network File Upload
8/21/2013 8:56:02 AM Info Skipping Condition check because the Job was run manually.
8/21/2013 8:56:02 AM Info User '****' - Ran Job: Patients Results Network File Upload
8/21/2013 8:56:02 AM Info Task started: Upload File(s) Via SFTP (703)
DieHardTekkie
2013-08-21T14:12:35Z
I did not see any notifications stating that the trigger was set to inactive when I looked through all the logs, but it was inactive this morning. Is there any specific error message I should be looking for within the logs?
Support
2013-08-21T17:56:45Z
It seems you had a Credential selected before - which no longer exist. Try editing that and make sure that no Credential is selected. Then click ok - this will overwrite current settings.
Henrik
Support
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DieHardTekkie
2013-08-21T18:06:22Z
I believe we have done that previously, but I will go ahead and do it again and update you if the problem still occurs. Thanks Henrik!
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