Getting Access Denied Error when sceduling a task - VisualCron - Forum

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dineshrayani
2013-09-20T12:08:13Z

Hi Team,

We are facing an issue with a Visual Cron job "3.2 Carrefour France AM Build QC Cube (TR - Event 2.1 / C - File Check)". This job is triggered along with two other jobs 3.1 and 3.3 once the job 2.1 is completed the job 3.2 stops with error code 5 (Access is Denied) however the other 2 jobs 3.1 and 3.3 runs fine. In that case the team manually starts the job and it gets completed.

This scenario has occurred intermittently in the past week. I have attached the VC settings screenshots and can you please advice what's causing this issue ?

Also can you please let me know how to get the debugging switch enabled on the task inside VC. So that the output of the debug can be written to a temp file. This will help you track the cause. I would need your assistance in administering the setting as you guys are the expert in this.

Please let me know if you need any other details.

Thanks,
Dinesh
File Attachment(s):
Screen shots of Job settings.xls (675kb) downloaded 32 time(s).
dineshrayani
2013-09-23T14:10:06Z
Team,

Any please help me on this issue ? I have a support licence for VC but I couldn't find anyone online.

Thanks,
Dinesh
Support
2013-09-24T00:42:31Z
Hi,

I see that you have already emailed support so we go from there instead.
Henrik
Support
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