pbm to start service - VisualCron - Forum

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chris doudet
2008-02-29T10:37:26Z
hi all,
i plan to use visualcron on a W2003server but i got a big problem in testing product.

server install is correct and i am able to connect a client to the server part.

but on shutdown and restart server, service not autmaticaly start, i was obliged to start it mannually

log say :

Le service VisualCron 4 n'a pas pu démarrer en raison de l'erreur :
Le système attend qu'un processus ouvre l'autre extrémité du canal.

google translate:
The service VisualCron 4 could not start because of the error:
The system waits a process opens the other end of the canal.

thanks for help
Support
2008-02-29T10:55:56Z
VisualCron is dependant on WMI - the service Windows Management Instrumentation. Is that service started? Do you get any other errors in the Event Viewer before or after?
Henrik
Support
http://www.visualcron.com 
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chris doudet
2008-03-03T11:14:04Z
hi,
service WMI is started, i can see dependances in VC for WMI and there is no other error before or after
Support
2008-03-03T20:43:20Z
Is the startup of your Windows 2003 really slow? You can change timeout values for services. Try increasing the value like the describe on this page:

http://support.microsoft.com/kb/839803 

Henrik
Support
http://www.visualcron.com 
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chris doudet
2008-03-04T17:40:22Z
was already set to 12000, i set to 600000 and it's still not work
Support
2008-03-04T19:20:36Z
Strange issue. I wonder what the "real" english translation is for that error. Also, what happens if you set a retry rule on the service?
Henrik
Support
http://www.visualcron.com 
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chris doudet
2008-03-05T10:33:58Z
already done on first ands second attempt, i will try a uninstall and reinstall
Support
2008-03-14T14:25:10Z
Have you tried this on another server?
Do you have a special install image?
Have you done all windows updates?
Henrik
Support
http://www.visualcron.com 
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