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markhibshman
2015-02-23T12:43:46Z
We have a "main" visualcron server running version 7.1.2, and we have a strange error where the Visualcron service crashes, not every hour but many times a day. When it does, it always within 5 mins of the top of the hour, where we have three jobs that run hourly. Would really appreciate some help. Thanks!
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Support
2015-02-23T12:51:35Z
It sounds like it is related to a certain Job that runs at this time. I found this Job: usgson356- MVP IIS Logfile Replicator

Does it crash if you re-run that Job?
Henrik
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markhibshman
2015-02-23T13:04:41Z
Thanks for such a quick response - that job only runs at 300AM daily, not hourly and we have had this issue around the top of the hour in many other hours. I have deleted that job actually, it was referring to old servers.
Support
2015-02-23T13:12:02Z
The only thing we do hourly is a memroy cleanup. Please enabled Extended debugging in Server settings. Let it run until it crashes again and then attach log_serverDATE.txt. Thanks.
Henrik
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markhibshman
2015-02-23T19:43:01Z
Ok, last crash happened around 2:02 EST
Support
2015-02-23T21:37:15Z
Originally Posted by: markhibshman 

Ok, last crash happened around 2:02 EST



The actual crash info not there which indicates that it was an unhandled crash in .NET. I suggest you update to the latest version because it has better logging and maybe even fixed the issue you experienced.
Henrik
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