Not able to connect vis SFTP to vendor(Townnews) - VisualCron - Forum

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wwub
  •  wwub
  • Paid support Topic Starter
2015-04-30T22:11:38Z
We are not able to connect to our vendor via SFTP using port 122. The connection works when we try with Filezilla or another client.
It does not work however when creating the connection with Visual Cron. The error we are getting is as follows:

ConnectThread (5)
ConnectThread->Setting basic connection settings (5)
ConnectThread->Setting authentication (5)
ConnectThread->Before Open (5)
Server key received, fingerprint is 4a4a16facd53f373247cac09f5343193
SFTP error 11
SBSimpleSftp.EElSimpleSFTPClientError: Connection lost (error code is 10058)
at SBSimpleSftp.TElSimpleSFTPClient.DoSend(Object Sender, Byte[] Buffer)
at SBSSHCommon.TElSSHClass.DoSend(Byte[] Buffer, Int32 Size)
at SBSSHClient.TElSSHClient.SSH2SendOnTransportLayer(Int32 Size)
at SBSSHClient.TElSSHClient.SSH2SendDisconnect(Int32 ReasonCode, Byte[] Desc)
at SBSSHClient.TElSSHClient.PerformClose(Boolean Forced, String CloseReason)
at SBSSHClient.TElSSHClient.SSH2ParseTransportLayerHeader(Byte[]& Buffer, Int32 Size)
at SBSSHClient.TElSSHClient.AnalyseBuffer()
at SBSSHClient.TElSSHClient.DataAvailable()
at SBSimpleSftp.TElSimpleSFTPClient.IntMessageLoop()
at SBSimpleSftp.TElSimpleSFTPClient.DoMessageLoop()
at SBSimpleSftp.TElSimpleSFTPClient.Open()
at ctlRemoteBrowser.JLKMMEIOCBJAGNIJCOMAHGMDBEDAGEPFCFJP(Object ) in C:\sourcefiles\code\VisualCron\AnyConnect\ctlRemoteBrowser.vb:line 1338
Support
2015-05-01T12:03:11Z
We did a test with your settings without a problem. Please respond back to our email.
Henrik
Support
http://www.visualcron.com 
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Nicolas Barriere
2015-06-29T09:50:34Z
Hi,

We have exactly the same error message. I was able to connect to a sFTP server but since two weeks not anymore. However, i can connect to this server without problem using WinSCP.
error :

SBSimpleSftp.EElSimpleSFTPClientError: Connection lost (error code is 10058)
at SBSimpleSftp.TElSimpleSFTPClient.DoSend(Object Sender, Byte[] Buffer)
at SBSSHCommon.TElSSHClass.DoSend(Byte[] Buffer, Int32 Size)
at SBSSHClient.TElSSHClient.SSH2SendOnTransportLayer(Int32 Size)
at SBSSHClient.TElSSHClient.SSH2SendDisconnect(Int32 ReasonCode, Byte[] Desc)
at SBSSHClient.TElSSHClient.PerformClose(Boolean Forced, String CloseReason)
at SBSSHClient.TElSSHClient.SSH2ChooseAlgorithms(TElStringList KexLines)
at SBSSHClient.TElSSHClient.SSH2ParseKexInit(Byte[] Buffer, Int32 Size)
at SBSSHClient.TElSSHClient.SSH2ParseOnTransportLayer(Byte[] Buffer, Int32 Size)
at SBSSHClient.TElSSHClient.AnalyseBuffer()
at SBSSHClient.TElSSHClient.DataAvailable()
at SBSimpleSftp.TElSimpleSFTPClient.IntMessageLoop()
at SBSimpleSftp.TElSimpleSFTPClient.DoMessageLoop()
at SBSimpleSftp.TElSimpleSFTPClient.Open()
at ctlRemoteBrowser.JLKMMEIOCBJAGNIJCOMAHGMDBEDAGEPFCFJP(Object ) in C:\sourcefiles\code\VisualCron\AnyConnect\ctlRemoteBrowser.vb:line 1338


Thanks for your help.
Support
2015-06-29T16:09:59Z
It could be a number of changes like in supported SFTP version. Try alter these in the Connection settings.
Henrik
Support
http://www.visualcron.com 
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Nicolas Barriere
2015-06-30T07:37:34Z
Hi,

Thanks for your feedback. Actually i have tried several settings but nothing. I just noticed that each new sFTP connection that i try to setup doesn't work. The server has been restarted but i got always the same error.

Best regards,
Support
2015-06-30T13:04:11Z
Originally Posted by: Nicolas Barriere 

Hi,

Thanks for your feedback. Actually i have tried several settings but nothing. I just noticed that each new sFTP connection that i try to setup doesn't work. The server has been restarted but i got always the same error.

Best regards,



If you could send us a test account to support@visualcron.com we can probably find out the reason why.
Henrik
Support
http://www.visualcron.com 
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