Event Trigger (Email) inactive after Visual Cron Server Restart - VisualCron - Forum

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PSPCron
2015-10-09T05:01:10Z
Hi,

We are currently using Event Trigger (Email) to connect via IMAP to Office365 to pull emails down to our server.

We've noticed that every time we re-start out VisualCron Server (via the "Server [On]" button) all the "Event Trigger (Email)" are de-activated.

The VisualCron log shows the following messages

8/10/2015 11:10:34 PM Debug ConnectionManager_ConnectionRemoved->Connection removed (Server Event): uuid:221e02e9-2a02-4fae-b85e-deb9912b4e59;id=24
8/10/2015 11:10:36 PM Err ContinueRetryConnect->Error occured: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known - retrying to connect (retries left: 2)
8/10/2015 11:10:36 PM Err ContinueRetryConnect->Error occured: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known - retrying to connect (retries left: 2)
8/10/2015 11:10:36 PM Err ContinueRetryConnect->Error occured: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known - retrying to connect (retries left: 2)
8/10/2015 11:10:36 PM Err ContinueRetryConnect->Error occured: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known - retrying to connect (retries left: 2)
8/10/2015 11:10:36 PM Err ContinueRetryConnect->Error occured: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known - retrying to connect (retries left: 2)
8/10/2015 11:10:37 PM Err ContinueRetryConnect->Error occured: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known - retrying to connect (retries left: 2)
8/10/2015 11:10:38 PM Err ContinueRetryConnect->Error occured: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known - retrying to connect (retries left: 2)
8/10/2015 11:10:38 PM Err ContinueRetryConnect->Error occured: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known - retrying to connect (retries left: 2)
8/10/2015 11:10:39 PM Err ContinueRetryConnect->Error occured: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known - retrying to connect (retries left: 2)
8/10/2015 11:10:45 PM Err ContinueRetryConnect->Error occured: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known - retrying to connect (retries left: 2)
8/10/2015 11:10:46 PM Err ContinueRetryConnect->Error occured: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known - retrying to connect (retries left: 2)
8/10/2015 11:10:47 PM Err ContinueRetryConnect->Error occured: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known - retrying to connect (retries left: 2)
8/10/2015 11:10:48 PM Err ContinueRetryConnect->Error occured: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known - retrying to connect (retries left: 2)
8/10/2015 11:10:48 PM Err ContinueRetryConnect->Error occured: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known - retrying to connect (retries left: 2)
8/10/2015 11:10:48 PM Err ContinueRetryConnect->Error occured: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known - retrying to connect (retries left: 2)
8/10/2015 11:10:48 PM Err ContinueRetryConnect->Error occured: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known - retrying to connect (retries left: 2)
8/10/2015 11:10:48 PM Err ContinueRetryConnect->Error occured: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known - retrying to connect (retries left: 2)
8/10/2015 11:10:48 PM Err ContinueRetryConnect->Error occured: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known - retrying to connect (retries left: 2)
8/10/2015 11:10:49 PM Info User "Michael Chedra" (Michael.Chedra) - Logged in successfully through (uuid:221e02e9-2a02-4fae-b85e-deb9912b4e59;id=25)
8/10/2015 11:10:49 PM Debug Updating login status for: uuid:221e02e9-2a02-4fae-b85e-deb9912b4e59;id=25
8/10/2015 11:10:49 PM Debug Server time: 8/10/2015 11:10:49 PM
8/10/2015 11:11:05 PM Info Task started: DB backup ZIP (520081)
8/10/2015 11:11:09 PM Info Task completed (Failure)->'DB backup ZIP' (520081)
8/10/2015 11:11:09 PM Info Task started: Email - Tech Team - Error notification (520082)
8/10/2015 11:11:09 PM Info Job completed(Failure)->'RMS : Database Backup'
8/10/2015 11:11:16 PM Debug Saving settings
8/10/2015 11:11:16 PM Debug Server time: 8/10/2015 11:11:16 PM
8/10/2015 11:11:16 PM Debug Server time: 8/10/2015 11:11:16 PM
8/10/2015 11:11:16 PM Err Trigger error: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known
8/10/2015 11:11:16 PM Err Trigger error: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known
8/10/2015 11:11:16 PM Debug Trigger was expired and inactivated
8/10/2015 11:11:16 PM Err Trigger error: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known
8/10/2015 11:11:16 PM Debug Trigger was expired and inactivated
8/10/2015 11:11:16 PM Err Trigger error: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known
8/10/2015 11:11:16 PM Err Trigger error: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known
8/10/2015 11:11:16 PM Debug Trigger was expired and inactivated
8/10/2015 11:11:16 PM Err Trigger error: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known
8/10/2015 11:11:16 PM Debug Trigger was expired and inactivated
8/10/2015 11:11:16 PM Err Trigger error: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known
8/10/2015 11:11:16 PM Err Trigger error: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known
8/10/2015 11:11:16 PM Debug Trigger was expired and inactivated
8/10/2015 11:11:16 PM Debug Trigger was expired and inactivated
8/10/2015 11:11:16 PM Err Trigger error: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known
8/10/2015 11:11:16 PM Err Trigger error: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known
8/10/2015 11:11:16 PM Err Trigger error: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known
8/10/2015 11:11:16 PM Debug Trigger was expired and inactivated
8/10/2015 11:11:16 PM Debug Trigger was expired and inactivated
8/10/2015 11:11:16 PM Err Trigger error: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known
8/10/2015 11:11:16 PM Err Trigger error: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known
8/10/2015 11:11:16 PM Err Trigger error: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known
8/10/2015 11:11:16 PM Err Trigger error: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known
8/10/2015 11:11:16 PM Debug Trigger was expired and inactivated
8/10/2015 11:11:16 PM Debug Trigger was expired and inactivated
8/10/2015 11:11:16 PM Debug Trigger was expired and inactivated
8/10/2015 11:11:16 PM Debug Trigger was expired and inactivated
8/10/2015 11:11:16 PM Err Trigger error: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known
8/10/2015 11:11:16 PM Debug Trigger was expired and inactivated
8/10/2015 11:11:16 PM Err Trigger error: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known
8/10/2015 11:11:16 PM Debug Trigger was expired and inactivated
8/10/2015 11:11:16 PM Debug Trigger was expired and inactivated
8/10/2015 11:11:16 PM Err Trigger error: ReceiveMail->Error in Mail Trigger (2), ex: No such host is known
8/10/2015 11:11:16 PM Debug Trigger was expired and inactivated
8/10/2015 11:11:16 PM Debug Trigger was expired and inactivated
8/10/2015 11:11:16 PM Debug Trigger was expired and inactivated
8/10/2015 11:11:19 PM Info Saving Jobs (189)

Any advice on why this is occurring would be very help.

Thanks
al355
2015-10-09T09:15:25Z
I am also getting this issue with 7.6.6
Support
2015-10-09T09:43:42Z
We will investigate this - thanks for the report!
Henrik
Support
http://www.visualcron.com 
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PSPCron
2015-10-15T03:55:40Z

FYI Henrik -

We got around this problem by building a job that is triggered by VisualCron server turning "on".

The job has tasks which activate the email event triggers on the jobs which have email event triggers that de-activate when VisualCron server is turned "Off"

Anyway a work around for anyone else impacted by this.

Thanks
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