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isaiah82
2009-05-13T18:59:48Z
Hello - we are in the process of locking down our servers (PCI compliance) and I'm running into trouble starting VisualCron on Server 2003.

The VC server startup log indicates the following:

5/13/2009 12:37:08 PM Err Error identifying unique id. Trying again.(C:) Error: Call was canceled by the message filter. (Exception from HRESULT: 0x80010002 (RPC_E_CALL_CANCELED))

RPC and DCOM are running on the box. Are there any other services that should be running that I'm missing?

Thanks! -Isaiah
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Support
2009-05-13T19:07:28Z
You need the service Windows Management Instrumentation running.
Henrik
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isaiah82
2009-05-13T19:20:13Z
Thanks Henrik -

Actually WMI was running as well. Can you think of anything else that could be causing this? I'm not sure if this is any help but this is from the API log:

5/13/2009 1:21:26 PM IPC send failed, ex: Failed to connect to an IPC Port: The system cannot find the file specified.


Thanks! -Isaiah
Support
2009-05-13T19:50:43Z
It is related to WMI. Either firewall or permissions.

Go to Control panel->Administrive tools->Computer Management->Services and applications->WMI control.

Right click and select properties. Go to Advanced tab. What Root namespace do you have here?
Henrik
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