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Abel
  •  Abel
  • No customer Topic Starter
2017-05-21T23:35:36Z
Hi team,

We are using the 7.0.7 version, we have a job that every day downloads files from a SFTP location, some files have a size of 1 or 2 GB, when we started the job it downloaded 2 GB files in less than 5 minutes, but after each day we noticed that it was taking longer, so after a week, the job downloaded a 2 GB file in almost 60 minutes.
So what we are doing is to reset the VC server each week, every time we reset the server, the time goes down to 5 minutes.

Any idea of to solve this without resetting the server?

Let me know if there is any question.

Thanks.
Sponsor
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ErikC
2017-05-22T06:11:58Z
Hi Abel, welcome to the forum!

I don't know if it's there in version 7, but you can check the ribbon for server info.
In version 8 there is a button called: 'Clear memory', this might solve the issue.

Nevertheless the download time should stay the same if the environmment is the same.
You might need to uprade to version 8.

Regards
Erik
Uses Visualcron since 2006.
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