Please note that VisualCron support is not actively monitoring this community forum. Please use our contact page for contacting the VisualCron support directly.


thomas
2017-06-01T14:13:21Z
Upgraded from 8.2.5 to 8.2.7 today, and none of our jobs using mail triggers work anymore. When I look in the log the trigger fires without any errors, but the job does not run. It does not 'see' the mail I believe. We use a filter like this:

Capture.PNG

Sponsor
Forum information
Danny van Oijen
2017-06-07T08:16:20Z
Thomas,
What actions do you have configured?
thomas
Danny van Oijen
2017-06-07T10:05:20Z
What happens when you remove the @ in the From Contains?
Danny van Oijen
2017-06-07T10:23:59Z
Thomas,

I can reproduce the "error" created a simular job.
Do you also use the Exchange EWS mail?
It does not copy the mail to another folder, also tried with Leace message on Server, same result.
thomas
2017-06-07T10:43:28Z
Thanks Danny, good to see you get the same result as us.
We use IMAP4. I can't test what happens if I remove the '@' right now, as we had to downgrade to 8.2.5. Hopefully support will fix this soon.


Thomas
Support
2017-06-07T11:41:39Z
We are not sure we understand the problem.

We added Address.Contains("@visualcron.com") and the Job ran. Please turn on extended debugging and send us the file log_serverDATE.txt to support@visualcron.com
Henrik
Support
http://www.visualcron.com 
Please like  VisualCron on facebook!
Scroll to Top