Web-client error - VisualCron - Forum

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SafonovPA
2017-11-09T08:17:25Z
Greetings!
Got 2 questions:
1) Is there a way to update all task at once? For example, we add new group and i want to override job's permissions, so this group can't access jobs. Or make simillar job flow for all task with identical notifications. Because doing it manually will take forever in 450+ jobs.
Our coding team learning VisualCron API and looks for ways to parse jobs.xml, but maybe there's easier way?

2) Web client randomly drops settings. For example, i've got a web client session and once in couple days it drops to default (columns,connections, interface, only default 'admin' user in server manager, etc.). Is it a bug or i missed something in settings?
Support
2017-11-09T15:19:01Z
Hi!

1. only throught he programming interface at the moment
2. we have not heard about this before. Which browser do you use?
Henrik
Support
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SafonovPA
2017-11-09T19:42:50Z
1.Ok. Basically we already made app to update jobs, so it's not a problem
2.We're using Chrome. Problem is repeating on the local machines and terminals.
Same problem was described here - https://www.visualcron.c...aspx?g=posts&m=27690  but it wasnt solved as i understand
SafonovPA
2017-11-14T05:29:08Z
Got update here:
reset to default settings happens after this error in the web client:
WebClient Error.PNG
Reconnecting gives same error
When trying to enter server manager - got this error:
Web Client error 2.PNG

The only way out - to refresh the page (f5)
After that all settings reset to default


SafonovPA
2017-11-15T06:14:58Z
Originally Posted by: SafonovPA 

Got update here:
reset to default settings happens after this error in the web client:
WebClient Error.PNG
Reconnecting gives same error
When trying to enter server manager - got this error:
Web Client error 2.PNG

The only way out - to refresh the page (f5)
After that all settings reset to default




up
al355
2017-11-15T10:30:14Z
Yes we have seen this issue also, albeit in 8.1.1
SafonovPA
2017-11-16T13:51:12Z
up.
Any thoughts on this?
Would be grate to have some feedback 🙂
Support
2017-11-16T14:07:39Z
1. Which version are you all using?
2. after how long time is the connection "dropped"?
Henrik
Support
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SafonovPA
2017-11-17T07:10:30Z
Originally Posted by: Support 

1. Which version are you all using?
2. after how long time is the connection "dropped"?



1. 8.2.8, planning to update 8.2.9 this weekend
2. there's no clear pattern as i can see. something like between 24-36 hours
Support
2017-11-17T07:39:36Z
Originally Posted by: SafonovPA 

Originally Posted by: Support 

1. Which version are you all using?
2. after how long time is the connection "dropped"?



1. 8.2.8, planning to update 8.2.9 this weekend
2. there's no clear pattern as i can see. something like between 24-36 hours



Is it independent on where you are in the web client?
Henrik
Support
http://www.visualcron.com 
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SafonovPA
2017-11-17T14:54:59Z
Originally Posted by: Support 

Originally Posted by: SafonovPA 

Originally Posted by: Support 

1. Which version are you all using?
2. after how long time is the connection "dropped"?



1. 8.2.8, planning to update 8.2.9 this weekend
2. there's no clear pattern as i can see. something like between 24-36 hours



Is it independent on where you are in the web client?



I guess not.
But when i'm open web-client - it's always front page with jobs
if i understood you correctly 🙂
SafonovPA
2017-11-29T09:46:51Z
Updated to 8.3.0
Still same situation with WebClient
Support
2017-11-29T09:55:42Z
Originally Posted by: SafonovPA 

Updated to 8.3.0
Still same situation with WebClient



Can you please open the developer console in Chrome overnight and see if you get any errors there?
Henrik
Support
http://www.visualcron.com 
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SafonovPA
2017-12-28T10:12:16Z
For whatever reason problem is gone now - but didn't do anything from our side
If it will happen again i will update this topic
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