PGP Error - VisualCron

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jaramill
No customer Topic Starter

2009-10-14T23:09:35Z

When I imported the client's public key that I use to encrypt and then send, I run the task by itself, and Visual Cron loses the connection and asks me to reconnect again. This happens on Visual Cron 5 on Windows XP. Any clues as to why this happens?

Here's the Windows message

Connection failed to 'server name'. Connection failed with error 'Socket error: Unable to write data to the transport connection: An existing connection was forcibly closed by the remote host.'

Do you want to try reconnecting?

Yes No
- -

Thanks,
Gio

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Support
Official support

2009-10-14T23:12:30Z

It seems like the VisualCron server is crashing. Can you send log_serverDATE.txt to support@visualcron.com?

Henrik
Support
http://www.visualcron.com
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jaramill
No customer Topic Starter

2009-10-14T23:30:43Z

Support wrote:
It seems like the VisualCron server is crashing. Can you send log_serverDATE.txt to support@visualcron.com?

Where do I find this file?

jaramill
No customer Topic Starter

2009-10-14T23:32:37Z

jaramill wrote:

Support wrote:
It seems like the VisualCron server is crashing. Can you send log_serverDATE.txt to support@visualcron.com?

Where do I find this file?

Nevermind. I found it in the log folder. I'll send it now.

Thanks.

Support
Official support

2009-10-14T23:42:52Z

Thanks, the error is handled for the next version. The problem is that you have not set folder or file name in the File filter. Maybe those settings were not converted ok according to the new standard. Please look at the File filter settings.

Henrik
Support
http://www.visualcron.com
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jaramill
No customer Topic Starter

2009-10-15T00:02:14Z

Support wrote:
Thanks, the error is handled for the next version. The problem is that you have not set folder or file name in the File filter. Maybe those settings were not converted ok according to the new standard. Please look at the File filter settings.

Where would I see these settings in Visual Cron and also what should I set the folder or file name in the File Filter?

Support
Official support

2009-10-15T00:08:50Z

In the main settings of the PGP Task is a tab called File filter. You need to set the path to the file you want to encrypt. What is new in latest is that you can have a more advanced filter to encrypt several files.

Henrik
Support
http://www.visualcron.com
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jaramill
No customer Topic Starter

2009-10-15T00:31:59Z

Support wrote:
In the main settings of the PGP Task is a tab called File filter. You need to set the path to the file you want to encrypt. What is new in latest is that you can have a more advanced filter to encrypt several files.

Oh I do have that set (I'm use UNC paths, but I can put in a Windows Letter drive as well)

Folder: \\csdowflcs001\g_share$\Legacy\EAPP\ENCRYPT

File: CallStatusUpdate_047_{STRING(Substring|{FILE(Content|\\csdowflcs001\g_share$\Legacy\EAPP\ENCRYPT\LIST_RUN_DATE_MMDDYYYY.txt)}|0|8)}.txt

Support
Official support

2009-10-15T10:09:53Z

Have you tested so that your filename string really returns a filename and not a path?

Henrik
Support
http://www.visualcron.com
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jaramill
No customer Topic Starter

2009-10-15T19:18:45Z

#10

Support wrote:
Have you tested so that your filename string really returns a filename and not a path?

Yes I did, and I've used that function in other tasks (i.e. e-mail notifications using attachments). Also when I hover the mouse icon over the filename, a bubble tooltip pops up and it shows the qualified filename instead of the function. So it does work since it does the translation on the fly.

Even when I put in the fully qualified filename: CallStatusUpdate_047_10012009.txt it still doesn't work.

Support
Official support

2009-10-15T19:30:27Z

#11

What about the destination file name. Have you checked all fields?

Henrik
Support
http://www.visualcron.com
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jaramill
No customer Topic Starter

2009-10-15T19:41:20Z

#12

Support wrote:
What about the destination file name. Have you checked all fields?

Don't know what happened, but I re-inputted everything first with the actual hard-coded filename, then the filename using the Visual Cron functions, and now it works perfectly using both filename types!

File encrypted with the PGP extension I gave it.

Thanks for your help.

Support
Official support

2009-10-15T19:48:01Z

#13

Great!

Henrik
Support
http://www.visualcron.com
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