Slack Trigger Stops working after a few hours - VisualCron - Forum

Community forum

jbedard
2019-08-23T14:51:22Z
The Slack trigger stops firing after roughly 4 hours. To get it to start working again, I have to go back into the job, edit the trigger and refresh a channel name—seemingly to reestablish the connection. I've even tried having another task post every hour into the channel where the trigger is listening. Even still, the trigger stops working after about 4 hours.
Support
2019-08-26T07:29:12Z
Originally Posted by: jbedard 

The Slack trigger stops firing after roughly 4 hours. To get it to start working again, I have to go back into the job, edit the trigger and refresh a channel name—seemingly to reestablish the connection. I've even tried having another task post every hour into the channel where the trigger is listening. Even still, the trigger stops working after about 4 hours.



What version is this? Could you send screenshots of your trigger settings to Support@visualcron.com ? Also, please enable "Extended trigger debugging" in the trigger main window. If you have this on and can reproduce this error, please send us the log file after it fails to fire. Right-click on the tray-icon --> Server --> Open log folder, then send us the "log_server*currentdate*" file, and also type in the time of the occurance when it didn't fire
Michael
Support
http://www.visualcron.com 

Please like  VisualCron on facebook!
Scroll to Top