Webclient Upgrade - VisualCron - Forum

Community forum

Mike Burger
2020-02-20T17:20:17Z
I upgraded the client and server to 9.1.5. Unfortunately, the WebClient still seems to be stuck on 8.5.3. How do I get the WebClient upgraded?
Support
2020-02-21T13:56:22Z
Originally Posted by: Mike Burger 

I upgraded the client and server to 9.1.5. Unfortunately, the WebClient still seems to be stuck on 8.5.3. How do I get the WebClient upgraded?



That shouldn't happen, it sounds like you've installed in a different directory/drive or something? Regardless , re-install the IIS via VisualCron settings and it should update
Michael
Support
http://www.visualcron.com 

Please like  VisualCron on facebook!
Mike Burger
2020-02-21T14:13:39Z
Originally Posted by: Support 

Originally Posted by: Mike Burger 

I upgraded the client and server to 9.1.5. Unfortunately, the WebClient still seems to be stuck on 8.5.3. How do I get the WebClient upgraded?



That shouldn't happen, it sounds like you've installed in a different directory/drive or something? Regardless , re-install the IIS via VisualCron settings and it should update



Unfortunately still an issue after the reinstall of IIS (see attachment):
VCCapture.png
Support
2020-02-24T09:53:24Z
Originally Posted by: Mike Burger 

Originally Posted by: Support 

Originally Posted by: Mike Burger 

I upgraded the client and server to 9.1.5. Unfortunately, the WebClient still seems to be stuck on 8.5.3. How do I get the WebClient upgraded?



That shouldn't happen, it sounds like you've installed in a different directory/drive or something? Regardless , re-install the IIS via VisualCron settings and it should update



Unfortunately still an issue after the reinstall of IIS (see attachment):
VCCapture.png



Then you have to, via IIS, localize the files that are being used - as they are apparently not using the files in the installation folder.

https://www.screencast.com/t/kJdqoFpa7IaL 
Michael
Support
http://www.visualcron.com 

Please like  VisualCron on facebook!
Mike Burger
2020-02-25T14:23:21Z
This is still proving to be a problem and is affecting our use of VisualCron. The local version according to web.config is still pointing to a version 8:

      <dependentAssembly>
        <assemblyIdentity name="VisualCron" publicKeyToken="55F7A52402DE1C04" culture="neutral" />
        <bindingRedirect oldVersion="0.0.0.0-65535.65535.65535.65535" newVersion="8.3.2.1" />
        <publisherProfile apply="no" />
      </dependentAssembly>
      <dependentAssembly>
        <assemblyIdentity name="VisualCronAPI" publicKeyToken="55F7A52402DE1C04" culture="neutral" />
        <bindingRedirect oldVersion="0.0.0.0-65535.65535.65535.65535" newVersion="8.3.2.1" />
        <publisherProfile apply="no" />
      </dependentAssembly>
Support
2020-02-25T14:28:28Z
Originally Posted by: Mike Burger 

This is still proving to be a problem and is affecting our use of VisualCron. The local version according to web.config is still pointing to a version 8:

      <dependentAssembly>
        <assemblyIdentity name="VisualCron" publicKeyToken="55F7A52402DE1C04" culture="neutral" />
        <bindingRedirect oldVersion="0.0.0.0-65535.65535.65535.65535" newVersion="8.3.2.1" />
        <publisherProfile apply="no" />
      </dependentAssembly>
      <dependentAssembly>
        <assemblyIdentity name="VisualCronAPI" publicKeyToken="55F7A52402DE1C04" culture="neutral" />
        <bindingRedirect oldVersion="0.0.0.0-65535.65535.65535.65535" newVersion="8.3.2.1" />
        <publisherProfile apply="no" />
      </dependentAssembly>



Did you look at my screencast clip I linked? What does it show if you follow those steps?
Michael
Support
http://www.visualcron.com 

Please like  VisualCron on facebook!
Mike Burger
2020-02-25T14:42:07Z
Originally Posted by: Support 


Did you look at my screencast clip I linked? What does it show if you follow those steps?



It shows this directory (C:\Program Files (x86)\VisualCron\WebClient):

VCCapture2.PNG
Support
2020-02-26T16:08:16Z
Originally Posted by: Mike Burger 

Originally Posted by: Support 


Did you look at my screencast clip I linked? What does it show if you follow those steps?



It shows this directory (C:\Program Files (x86)\VisualCron\WebClient):

VCCapture2.PNG



It is most likely that you've either installed visualcron accidentally on two different locations, or that it somehow is stuck in the memory and the server needs to be rebooted

Please try 1) reboot the server
2) go to the Server Settings, then the Folders tab and look at where the folders are located there.
Michael
Support
http://www.visualcron.com 

Please like  VisualCron on facebook!
Mike Burger
2020-03-09T19:11:38Z
We were finally able to schedule a reboot of the server. It did upgrade the client, we are able to connect, but now we have a new problem: no jobs are displayed. I can see a list of the jobs running if I click failed or running, but the simple listing of all of the jobs like on the client is gone.

VCCapture3.png
VCCapture4.png
Support
2020-03-10T08:56:43Z
Originally Posted by: Mike Burger 

We were finally able to schedule a reboot of the server. It did upgrade the client, we are able to connect, but now we have a new problem: no jobs are displayed. I can see a list of the jobs running if I click failed or running, but the simple listing of all of the jobs like on the client is gone.

VCCapture3.png
VCCapture4.png



Does rebooting the server fix this issue for you?
Michael
Support
http://www.visualcron.com 

Please like  VisualCron on facebook!
Mike Burger
2020-03-10T13:15:25Z
No, because as you see in the screen above, none of our jobs are listed, even though we have at least 60 active...
Support
2020-03-10T13:28:46Z
Originally Posted by: Mike Burger 

No, because as you see in the screen above, none of our jobs are listed, even though we have at least 60 active...



What browser are you using? Please try another browser if possible.

"Web interface does not display correctly or not working

We recommend using Chrome or Firefox. If using IE make sure that Emulation mode is set to 10. See image below. " From the web client documentation
Michael
Support
http://www.visualcron.com 

Please like  VisualCron on facebook!
Mike Burger
2020-03-10T15:11:23Z
It works in Edge. The grid does not show in Chrome, although notifications and folders do.
Support
2020-03-11T15:04:08Z
Originally Posted by: Mike Burger 

It works in Edge. The grid does not show in Chrome, although notifications and folders do.



Ok. So the jobs are showing in Edge for you?
Michael
Support
http://www.visualcron.com 

Please like  VisualCron on facebook!
Mike Burger
2020-03-11T15:26:31Z
Yes, they are, but we would like them to work in Chrome as that is our corporate standard.

Here are some errors from the Chrome:

HubController.js?11&8.3.2.1:656 error with test connections TypeError: Cannot read property 'instance' of undefined
at init.visualCron.client.connectionStateChanged (HubController.js?11&8.3.2.1:644)
at init.<anonymous> (hubs:26)
at init.f.<computed>.<computed> (jquery.signalR-1.2.1.js:2313)
at init.dispatch (jquery.min.js:3)
at init.r.handle (jquery.min.js:3)
at Object.trigger (jquery.min.js:3)
at n.fn.init.triggerHandler (jquery.min.js:3)
at t.fn.init.<anonymous> (jquery.signalR-1.2.1.js:2485)
at t.fn.init.<anonymous> (jquery.signalR-1.2.1.js:684)
at t.fn.init.dispatch (jquery.min.js:3)
visualCron.client.connectionStateChanged @ HubController.js?11&8.3.2.1:656
4HubController.js?11&8.3.2.1:656 error with test connections TypeError: Cannot read property 'serverId' of undefined
at Object.n.onConnectionsChanged (main.js?11&8.3.2.1:1)
at init.visualCron.client.connectionStateChanged (HubController.js?11&8.3.2.1:645)
at init.<anonymous> (hubs:26)
at init.f.<computed>.<computed> (jquery.signalR-1.2.1.js:2313)
at init.dispatch (jquery.min.js:3)
at init.r.handle (jquery.min.js:3)
at Object.trigger (jquery.min.js:3)
at n.fn.init.triggerHandler (jquery.min.js:3)
at t.fn.init.<anonymous> (jquery.signalR-1.2.1.js:2485)
at t.fn.init.<anonymous> (jquery.signalR-1.2.1.js:684)
Support
2020-03-13T10:53:58Z
Originally Posted by: Mike Burger 

Yes, they are, but we would like them to work in Chrome as that is our corporate standard.

Here are some errors from the Chrome:

HubController.js?11&8.3.2.1:656 error with test connections TypeError: Cannot read property 'instance' of undefined
at init.visualCron.client.connectionStateChanged (HubController.js?11&8.3.2.1:644)
at init.<anonymous> (hubs:26)
at init.f.<computed>.<computed> (jquery.signalR-1.2.1.js:2313)
at init.dispatch (jquery.min.js:3)
at init.r.handle (jquery.min.js:3)
at Object.trigger (jquery.min.js:3)
at n.fn.init.triggerHandler (jquery.min.js:3)
at t.fn.init.<anonymous> (jquery.signalR-1.2.1.js:2485)
at t.fn.init.<anonymous> (jquery.signalR-1.2.1.js:684)
at t.fn.init.dispatch (jquery.min.js:3)
visualCron.client.connectionStateChanged @ HubController.js?11&8.3.2.1:656
4HubController.js?11&8.3.2.1:656 error with test connections TypeError: Cannot read property 'serverId' of undefined
at Object.n.onConnectionsChanged (main.js?11&8.3.2.1:1)
at init.visualCron.client.connectionStateChanged (HubController.js?11&8.3.2.1:645)
at init.<anonymous> (hubs:26)
at init.f.<computed>.<computed> (jquery.signalR-1.2.1.js:2313)
at init.dispatch (jquery.min.js:3)
at init.r.handle (jquery.min.js:3)
at Object.trigger (jquery.min.js:3)
at n.fn.init.triggerHandler (jquery.min.js:3)
at t.fn.init.<anonymous> (jquery.signalR-1.2.1.js:2485)
at t.fn.init.<anonymous> (jquery.signalR-1.2.1.js:684)



I can not reproduce this myself, plus many of our customers use Chrome for their web client and this is the only report we've gotten of it not working in Chrome - so it must be something locally in your chrome permission/settings. Are you able to test it in a test environment outside of company network, on Chrome? on a laptop or similar. I could provide you with a trial extension code if you need

Michael
Support
http://www.visualcron.com 

Please like  VisualCron on facebook!
Users browsing this topic
Scroll to Top