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E2021
  •  E2021
  • Paid support Topic Starter
2021-12-22T15:59:11Z
I am receiving this error, "Exception in Task: The document contains a digital signature and cannot be encrypted" when trying to encrypt by password.
Is this a limitation, or can I change a setting to get documents with Docusigned signatures encrypted?
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2022-01-11T13:32:04Z
Originally Posted by: E2021 

I am receiving this error, "Exception in Task: The document contains a digital signature and cannot be encrypted" when trying to encrypt by password.
Is this a limitation, or can I change a setting to get documents with Docusigned signatures encrypted?



Hi,

What task is this? Can you send us an example of a file that gives you this error to support@visualcron.com ?
Michael
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