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sysiq
  •  sysiq
  • Free support Topic Starter
2011-12-15T07:51:30Z
After updating to 6.0.4 and a reboot I came to find out that at least ten of my connections are missing. 😢 How can I get them back?

Exception in Task: Connection not found
Could not find FTP connection!
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Support
2011-12-15T08:10:01Z
If you have the default daily backup Job or have backuped the folder settings you would be able to import them.

It would be interesting to look at the log file after update. If you still have the old file we would like to see it.

Was there are certain type of Connections that were missing or mixed?
Henrik
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sysiq
  •  sysiq
  • Free support Topic Starter
2011-12-15T08:49:04Z
I actually just now imported the connections from a backup file. That worked perfectly.
What file would you like to have? It was a mix of both MySQL and FTP connections.
Support
2011-12-15T08:50:26Z
The file log_serverDATE.txt from the log directory. It should be from the date you upgraded and the date you rebooted. Please send it to support@visualcron.com.
Henrik
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Support
2011-12-15T08:58:26Z
Thanks, what happened was that a file in the installation was not fully replaced which caused a load fail of a assembly. This in turn caused problems calling certain functions, including import.

Not sure why, but it seems like one VisualCron application was still running on the computer which prevented overwrite of this new file. It seems like this file was replaced correctly after rebooting but at that time some of the connections were already gone.
Henrik
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sysiq
  •  sysiq
  • Free support Topic Starter
2011-12-15T11:27:18Z
Thank you very much for your explanation. Glad that everything is working fine now.
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