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General problem solving
SFTP Task can't write into everyone share
SFTP Task can't write into everyone share
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lionsgarden
No customer
Topic Starter
2011-04-12T12:00:09Z
#1
Hi,
I have a problem with a SFTP task because it downloads the file but it can't write it into a share with everyone has modify permissions.
The share is created on a server into a different domain by the VC server, but if I try to explor the share from VC server I can write a file.
I don't understand why VC task fails with output error "Authentication failed!" and the task result is SUCCESS, I attach some screenshots.
Thank you.
Cristiano
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2011-04-12T12:01:49Z
#2
When you manually do this you do this as your user. When you do it from VisualCron you are using SYSTEM account unless you specify a Credential. Try using the same user as you are logged in as Credential.
Henrik
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2011-04-12T12:02:39Z
#3
Another thing. The IP specified does not look like a local IP (in the same network). It might be - but it does not look like it.
Henrik
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lionsgarden
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Topic Starter
2011-04-12T12:17:05Z
#4
Hi Henrik,
I am confirming that the VC server can connect to the share and it can write files and folders using explorer.exe; the share permissions are simply EVERYONE - MODIFY.
I tried also without VC credentials but I received the error message attached.
Thanks.
Cristiano
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2011-04-12T12:18:23Z
#5
Please answer the previous question/statement.
Henrik
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lionsgarden
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Topic Starter
2011-04-12T12:34:53Z
#6
The VC server IP is 10.2.10.38 and the remote server IP is 172.16.18.14, they are in two different networks.
Thanks.
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2011-04-12T12:37:47Z
#7
They must be in the same network for using the Credential. I guess you have setup a FTP connection in the explorer. VisualCron cannot use that.
Henrik
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lionsgarden
No customer
Topic Starter
2011-04-12T12:49:47Z
#8
OK, but if VC credentials don't work with different networks it means that if I use VLANs in my local network I can't use VC to move files?
I can not enable FTP service on remote server, are there others solutions?
Thank you.
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2011-04-12T12:51:13Z
#9
Why do you not copy the files locally to the VisualCron server first? Then FTP to remote server location.
Henrik
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lionsgarden
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Topic Starter
2011-04-12T13:15:33Z
#10
Thank you Henrik, it works if I copy the files locally before. I have always the output message Authentication failed!, why? And why is Vc FTP task result SUCCESS if the remote file is not present on FTP sever?
Thanks.
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2011-04-12T13:19:30Z
#11
The error is shown when logging in the user specified in the Credential fails. It could be access for the domain that fails or that the username/password is wrong.
Henrik
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lionsgarden
No customer
Topic Starter
2011-04-12T14:36:27Z
#12
I use the same credential for others jobs and I don't have the error message, I don't know.
Last question: why does Vc FTP task result return "SUCCESS" if the remote file is not present on FTP sever?
Thanks.
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