Return policy

Returns and refunds

Trial period

VisualCron offers a trial period with full functionality for 45 days. It is expected that you use this period for fully testing the product so it meet your needs - because of this, we only offer refund when changing to a different VisualCron product.>


We offer refund within 7 days if you have purchased the wrong product and want to change to another product.

Transaction fees

Refunds are subjected to a 5% transaction fee unless the product you want to exchange to is more expensive that the original one.

How do I ask for a refund?

Use the Contact form and choose that you want to contact Sales. Please send the following information:
- received activation code(s)
- the name of the product that you want to switch to
Deactivate any used licenses by clicking on Server tab->License->Deactivate.

How soon will I get my refund?

The refund is issued within 2 business days from your original request.

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