Support

Support philosophy

Yes! Even though we are experts in what we do we do not hold all answers - but together we will learn a lot from each other.
Yes! Sharing knowledge through the Forum is the best way to increase common knowledge.
Yes! We try to use all new techniques to support you. The forum, Skype and email are primary tools while phone is a secondary tool.
Yes! We act globally from Sweden. Independent on time it is always easier to reach us in the forum, on Skype or by email than using phone for example.
Yes! Our response time is probably much faster than our competitors - the main reason is that we love support.

Support options

Documentation
Documenation View the online documentation. Download: VisualCron help file, VisualCron pdf manual
Read more about the VisualCron API. Download: VisualCron API help file
Forum
Forum The forum is the best way to share questions, request features and download the latest beta versions. Go to forum.
 
Flash tutorials/demos
Flash tutorials/demos View our online tutorials. Go to Tutorials.
 
Email contact
Email contact You can reach Sales and Support through email from the Contact page.
 
Skype
Skype We are available on Skype for direct online support. Use Contact page to chat/add us on Skype. You can download Skype here.
 
Screen sharing
Screen sharing We are able to guide you with a number of screen sharing tools. We recommend Yuuguu because it is free and easy to install.
To arrange a screen sharing session please contact us here.
Phone
Phone contact You can reach Sales and Support through phone from the Contact page.
 

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