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Guest
2011-12-30T09:52:33Z
hello Henrik,
getting a file using FTP connection from a FTP server the Download Task report the follow error:

Error (6) downloading file(s): X0220LID.zip, err: Control channel transfer error


the strange thing is that the zip file is correctly downloaded and openable ...
using variable for logging the error is catched but list of downloaded files is blank, so due to fact I use a Condition the job can't go on... could you please help me to understand the reason why the error occurred?

List of file downloaded/uploaded: /
TaskExitCode: 77777 - VisualCron specific error
TaskResult: Error (6) downloading file(s): X0220LID.zip, err: Control channel transfer error
JobResult: Success

here you can find much more details of my log:


>>> Task Name: [1] Download DB Nielsen X0xxxxx.zip <<<
Start Time: 29/12/2011 9.21 Trigger: Ogni 2 ore dalle 7 alle 21

TaskOutput: ::
List of file downloaded/uploaded: /
TaskExitCode: 0 - The operation completed successfully.
TaskResult: Success
JobResult: Success
**********************************************************
------------- ITFTP001 - Nielsen Update DB -------------
>>> Task Name: [2] Download Archivi Nielsen X0*.zip <<<
Start Time: 29/12/2011 10.05 Trigger: Ogni 2 ore dalle 7 alle 21

TaskOutput: 220 FTP

USER ftpuser
331 Enter password

PASS ********
230 User logged in

FEAT
221-Extensions supported
SIZE
XMD5
XSHA1
XSHA256
XSHA512
XQUOTA
LANG EN, ES, FR, GE
MDTM
MLST size*;type*;perm*;create*;modify*;
REST STREAM
TVFS
UTF8
AUTH SSL;TLS-P;
PBSZ
PROT C;P;
221 end

SYST
215 UNIX

PWD
257 "/users/lsita/vari" is current directory

PWD
257 "/users/lsita/vari" is current directory

PWD
257 "/users/lsita/vari" is current directory

PWD
257 "/users/lsita/vari" is current directory

PWD
257 "/users/lsita/vari" is current directory

CWD /users/lsita/vari/NIELSEN
250 Command CWD succeed

PWD
257 "/users/lsita/vari/NIELSEN" is current directory

TYPE A
200 Transfer mode set to ASCII

PASV
227 Entering Passive Mode (10,10,0,76,7,216).

MLSD
125 Transferring directory

226 Transfer completed

PWD
257 "/users/lsita/vari/NIELSEN" is current directory

TYPE A
200 Transfer mode set to ASCII

PASV
227 Entering Passive Mode (10,10,0,76,7,217).

MLSD
125 Transferring directory

226 Transfer completed

TYPE I
200 Transfer mode set to BINARY

PASV
227 Entering Passive Mode (10,10,0,76,7,218).

SIZE X0220LID.zip
200 732899020

RETR X0220LID.zip
125 Downloading in BINARY file X0220LID.zip (732899020)

:: Error (6) downloading file(s): X0220LID.zip, err: Control channel transfer error

List of file downloaded/uploaded: /
TaskExitCode: 77777 - VisualCron specific error
TaskResult: Error (6) downloading file(s): X0220LID.zip, err: Control channel transfer error
JobResult: Success

deatils from Server Log:

29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Waiting 601 second(s) (Download Archivi Nielsen X0*.zip)
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Retrying Task (Download Archivi Nielsen X0*.zip)
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Sleep ended because Task ended.Download Archivi Nielsen X0*.zip
29/12/2011 10.05.21 Nielsen Update DB Error in job:: Nielsen Update DB. The process cannot access the file 'C:\VisualCronLog\JobDetails\Nielsen Update DB.log' because it is being used by another process.
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Running File Notification: 'Dynamic Job Log'
29/12/2011 10.05.21 Nielsen Update DB Error in job:: Nielsen Update DB. The process cannot access the file 'C:\VisualCronLog\ITFTP001-P-OneRowLog-log' because it is being used by another process.
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Running File Notification: 'ITFTP001-P-OneRowLog'
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Running File Notification: 'Dynamic Job Log'
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Running File Notification: 'ITFTP001-P-OneRowLog'
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Task (719) was removed from processlist: Download Archivi Nielsen X0*.zip
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Process status - About to RemoveTaskProcess (719)
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Process status - About to SendTaskProcess (719)
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Setting previous task in TaskProcessCompleted: Download Archivi Nielsen X0*.zip (2009b6a5-49aa-49ac-8aea-af40e5975b94) in job: Nielsen Update DB
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Process status - About to RemoveTaskProcess (719)
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Task completed: Download Archivi Nielsen X0*.zip (719)
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Before RaiseTaskCompleted
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Before GetOutput
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Stopping watch
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Trying to disconnect
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Disposing timer
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Before dispose
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Commands done
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip After download
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Closing stream (X0220LID.zip)
29/12/2011 10.05.21 Nielsen Update DB Download Archivi Nielsen X0*.zip Error (6) downloading file(s): X0220LID.zip, err: Control channel transfer error
29/12/2011 9.44.52 Nielsen Update DB Download Archivi Nielsen X0*.zip Getting file stream (X0220LID.zip)
29/12/2011 9.44.51 Nielsen Update DB Download Archivi Nielsen X0*.zip Creating write stream (X0220LID.zip)
29/12/2011 9.44.50 Nielsen Update DB Download Archivi Nielsen X0*.zip Before download
29/12/2011 9.44.50 Nielsen Update DB Download Archivi Nielsen X0*.zip Current path: /users/lsita/vari/NIELSEN
29/12/2011 9.44.50 Nielsen Update DB Download Archivi Nielsen X0*.zip Changing path to: /users/lsita/vari/NIELSEN
29/12/2011 9.44.50 Nielsen Update DB Download Archivi Nielsen X0*.zip Change path after: /users/lsita/vari/NIELSEN
29/12/2011 9.44.50 Nielsen Update DB Download Archivi Nielsen X0*.zip Change path before: /users/lsita/vari/NIELSEN
29/12/2011 9.44.50 Nielsen Update DB Download Archivi Nielsen X0*.zip Current path: /users/lsita/vari
29/12/2011 9.44.50 Nielsen Update DB Download Archivi Nielsen X0*.zip FTP path separator: '/'
29/12/2011 9.44.49 Nielsen Update DB Download Archivi Nielsen X0*.zip Entering wait loop.Download Archivi Nielsen X0*.zip
29/12/2011 9.44.49 Nielsen Update DB Download Archivi Nielsen X0*.zip FTP Command Count: 1
29/12/2011 9.44.49 Nielsen Update DB Download Archivi Nielsen X0*.zip Task started: Download Archivi Nielsen X0*.zip (719)
29/12/2011 9.44.49 Nielsen Update DB Download Archivi Nielsen X0*.zip Task (719) was added to processlist: Download Archivi Nielsen X0*.zip
29/12/2011 9.44.49 Nielsen Update DB Download Archivi Nielsen X0*.zip Calling StartTaskProcess() with Task: Download Archivi Nielsen X0*.zip
29/12/2011 9.44.49 Nielsen Update DB Download Archivi Nielsen X0*.zip Next Task is: Download Archivi Nielsen X0*.zip
29/12/2011 9.44.49 Nielsen Update DB Skipping Condition check because the Job was run manually.
29/12/2011 9.44.49 Nielsen Update DB User "VisualCron Default Admin" - Ran Job: Nielsen Update DB
29/12/2011 9.44.48 Nielsen Update DB Job (354) was added to processlist: Nielsen Update DB
29/12/2011 9.44.48 Nielsen Update DB Job started: Nielsen Update DB
29/12/2011 9.44.04 Nielsen Update DB User "AS" - Updated Job: Nielsen Update DB
29/12/2011 9.44.04 Nielsen Update DB Job updated
29/12/2011 9.44.03 Nielsen Update DB Next execution (4) for job 'Nielsen Update DB' is: 29/12/2011 11.00.00
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Support
2011-12-30T09:56:26Z
Could be a timeout problem as the file is quite large. Try increasing time out. You can also try adding a smaller file there - and download it.
Henrik
Support
http://www.visualcron.com 
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Guest
2012-01-09T09:38:09Z
Hello Henrik,
downloading a smallest file it works well, you are right it's a timeout problem ....
only a question: sorry, do I increase the timeout on FTP server or do you refere to my Visual Cron server/job ?

I mean where can I change this time out value?

thanks a lot
Support
2012-01-09T21:34:41Z
It depends, but try increasing timeout on the Client first. You do that by editing the "Connection" for the Task.
Henrik
Support
http://www.visualcron.com 
Please like  VisualCron on facebook!
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