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Scott Brueggemann
2021-07-26T14:35:41Z
Currently using VC 9.8.0 - Pro

Copy of the error output:

Client version: 9.8.0
Server verson: 9.8.0
System.UnauthorizedAccessException: Access to the path 'C:\Program Files (x86)\VisualCron\data\ocr' is denied.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost)
at System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost)
at VisualCronOCR.ScanZone..ctor(UCTaskOcrImageViewer ocrImageViewer) in C:\git\code\OCR\ScanZone.cs:line 272
at VisualCronOCR.UCTaskOcrImageViewer..ctor() in C:\git\code\OCR\UCTaskOcrImageViewer.cs:line 81
at UCTaskScanDocument.PreLoad() in C:\git\code\VisualCron\Tasks\Image\UCTaskScanDocument.vb:line 137
at ODNKNCFDHHPJPCMOFFIIHIOEPAPDAKPENFKF.LADALDFPFLGCECIEIGFGOAAGDBJAEJBJHCJK.PreLoad() in C:\git\code\VisualCron\Tasks\frmTaskGeneric.vb:line 905
at ODNKNCFDHHPJPCMOFFIIHIOEPAPDAKPENFKF.LADALDFPFLGCECIEIGFGOAAGDBJAEJBJHCJK.NMMGJLJKNJOAICPJEGHKIGHHNGNJGHKMBGKM(Object , EventArgs ) in C:\git\code\VisualCron\Tasks\frmTaskGeneric.vb:line 154
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr


Is this a bug in the current version or something else needs to be configured on our server?
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Scott Brueggemann
2021-07-27T13:36:07Z
Maybe someone else can create a task and verify if they are running into the same issue, please and thank you?
Support
2021-07-28T14:07:50Z
Originally Posted by: Scott Brueggemann 

Maybe someone else can create a task and verify if they are running into the same issue, please and thank you?



Hi Scott,

Try going in to the installation path -> find visualcronclient.exe -> right click and chose "Run as administrator", if that doesn't work, please send us an email to support@visualcron.com
Michael
Support
http://www.visualcron.com 

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Scott Brueggemann
2021-07-28T20:35:43Z
Thank you Michael - that got me past the error.
Support
2021-08-05T12:41:24Z
Originally Posted by: Scott Brueggemann 

Thank you Michael - that got me past the error.



Great!
Michael
Support
http://www.visualcron.com 

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