Community forum

Please note that VisualCron support is not actively monitoring this community forum. Please use our contact page for contacting the VisualCron support directly.


chris.hill@adsigroup.co.uk
2022-04-12T09:46:04Z
I need to schedule a download of files from an SFTP site that requires the use of an SSH Key.

I have generated a private and public key using PuttyGen, uploaded the key to the external supplier that we download the files from, and tested the connection using WinSCP - that all works fine.

In Visual Cron I cannot seem to add the Private Key - I get the Error Loading Private Key Code 3330 - the public key file does load.

Also in the SFTP set up I can only see an option for Public Key in the Authentication drop down, although the drop down box below doesn't let me select the public key anyway.

The only way I have managed to get anything to work is be generating the keys through Visual Cron itself, although these keys then don't wotk with the supplier!

I am obviously doing something wrong somewhere, but the fact it is working through WinSCP means the keys are effectively working, just not in Visual Cron.
Sponsor
Forum information
Michael Fjellström
2022-04-12T12:46:57Z
Originally Posted by: chris.hill@adsigroup.co.uk 

I need to schedule a download of files from an SFTP site that requires the use of an SSH Key.

I have generated a private and public key using PuttyGen, uploaded the key to the external supplier that we download the files from, and tested the connection using WinSCP - that all works fine.

In Visual Cron I cannot seem to add the Private Key - I get the Error Loading Private Key Code 3330 - the public key file does load.

Also in the SFTP set up I can only see an option for Public Key in the Authentication drop down, although the drop down box below doesn't let me select the public key anyway.

The only way I have managed to get anything to work is be generating the keys through Visual Cron itself, although these keys then don't wotk with the supplier!

I am obviously doing something wrong somewhere, but the fact it is working through WinSCP means the keys are effectively working, just not in Visual Cron.



We do not support putty-generated keys, you have to convert it to openssh first. Please follow these steps:
https://stackoverflow.co...indows-into-key-pairs-us 

chris.hill@adsigroup.co.uk
2022-04-13T10:09:21Z
Thanks - all working as expected now
Michael Fjellström
2022-04-20T08:32:48Z
Originally Posted by: chris.hill@adsigroup.co.uk 

Thanks - all working as expected now



Great, thanks for the update!
Scroll to Top