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Antti Alho
2022-12-29T13:04:13Z
Hi!

I have a situation, where VisualCron adds extra characters to the end of text files (.json, .txt, etc...) when I use the Cloud Transfer task.

If I use, for example, Azure Storage Explorer on the server and upload the same files, everything works as expected.

I have tried this with text files with different encodings and the end result is the same.

I would like to add screenshots and test files as attachements, but those components on seems to do absolutely nothing, so I'll try to explain the behaviour below.

Working scenario
1. File size on the server is 77 bytes and encoding is UTF-8
2. I upload test file from the server to Azure Blob by using Azure Storage Explorer
3. I download the file on my workstation by using Azure Storage Explorer
4. Downloaded file size is 77 bytes, size on disk is 0 bytes, encoding is UTF-8 and there are no added characters in the file.

Not working scenario (using Visual Cron to upload the file to Azure)
1. File size on the server is 77 bytes and encoding is UTF-8
2. I run Upload File TAsk in Visual Cron
3. I download the file on my workstation by using Azure Storage Explorer
4. Downloaded file size is 512 bytes, size on disk is 4 kilobytes, encoding is UTF-8 and there are added characters in the file. the extra characters are displayed in Notepad++ as xB4xB4

It seems that the extra characters are added until the the file's size and physical size matches the nearest physical and logical sizes dictated by the NTFS parameters of the hard drive where VisualCron is ran. In my case they are:
LogicalSectorSize : 512
PhysicalSectorSize : 4096

Unfortunately I can't test this theory with different volume with different logical and physical sector sizes.



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jdr2016
2023-02-08T14:45:52Z
We are having the same exact issue. Files upload to OneDrive correctly but are mutated with some encoding errors at the end of the file when uploaded to azure blob storage. No answer from VCron on this after a month?
SickPup404
2023-02-10T20:20:46Z
Originally Posted by: jdr2016 

...No answer from VCron on this after a month...



I see a lot of posts here in the Support forum with no "official" responses. Is VC still ongoing or did they close?
lwaddell
2023-02-15T22:16:15Z
Hi All,

I got an official response on this that a bug was deemed to be true and we should hopefully see a fix soon.
Michael Fjellström
2023-02-27T12:33:49Z
Originally Posted by: SickPup404 

Originally Posted by: jdr2016 

...No answer from VCron on this after a month...



I see a lot of posts here in the Support forum with no "official" responses. Is VC still ongoing or did they close?



Our forum activity has temporarily been lessened as we are much more active in helping out via support tickets, training and more. We are definitely still ongoing, and recently got acquired by SMA Technologies, which will make us able to put even more resources in to the software and quality of support!

So I would rather say it is the opposite, despite the temporary forum absence - we are ongoing and expanding.

As for the issue, it is like the previous posted said - we are aware of it and working on it.
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