Delete File witk FTP Task Problem - Error - VisualCron

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mozzpunk
No customer Topic Starter

2010-12-20T10:58:16Z

Hello..

I create Job with the task to delete files on FTP Server.
Name of the file to be deleted is the "force.cls" (see fig.1)

Figure.1

I create the task on vicualcron as shown in the picture below:

Figure.2

Figure.3

After I run this task, I get an error message (see fig.4)

Figure.4

But the task was successfully deleted the file "force.cls" in FTP server.

Any Soulution for this problem?? Please Help me to solved this problem.

Thanks

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Support
Official support

2010-12-20T10:59:05Z

You need to enter the full, absolute path, to the file.

Henrik
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mozzpunk
No customer Topic Starter

2010-12-20T11:16:20Z

file to be deleted is at root ftp server.

I have done as you say enter the full, absolute path, to the file.

if i make path :

1. /force.cls

I have error :

Error deleting a FTP file: /force.cls, err: Unaccepted server reply (error code is 200) (200 Command okay
)

2. ftp://192.168.111.6/force.cls

i have error :

Error deleting a FTP file: ftp://192.168.111.6/force.cls , err: Unaccepted server reply (error code is 550) (550 ftp://192.168.111.6/force.cls : No such file or directory
)

3. \force.cls

i have error :

Error deleting a FTP file: \force.cls, err: Unaccepted server reply (error code is 550) (550 \force.cls: No such file or directory
)

Which path should I use..???

Support
Official support

2010-12-20T11:23:24Z

Try connecting with the FTP Explorer (in VisualCron) or other FTP Client and you will see the absolute path.

If if you say it is root it might be another absolute folder which you will see if you connect with the FTP explorer.

Henrik
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mozzpunk
No customer Topic Starter

2010-12-20T11:36:35Z

i think path is : /force.cls

and I've tried to use that path (point 1. my post before)

" 1. /force.cls

I have error :

Error deleting a FTP file: /force.cls, err: Unaccepted server reply (error code is 200) (200 Command okay
) "

Any idea? I've done as you suggest, if you've tried task like this?

I need a real solution to solve this problem, not just try and try it.

Thanks

Support
Official support

2010-12-20T11:40:16Z

So, it is confirmed that you should use:

/force.cls

Your server throws an error for some reason but please verify that the file is not deleted anyway?

Henrik
Support
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mozzpunk
No customer Topic Starter

2010-12-20T11:45:14Z

Hello...

I've previously told you that the file "force.cls" was successfully deleted, but I get an error message :

Thanks

Support
Official support

2010-12-20T11:48:37Z

Sorry, missed that. The problem is then that the server sends an error back (or an non standard response back) even though it was a success. VisualCron captures all errors. You can choose to ignore but then you would miss if something goes really wrong.

Henrik
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Support
Official support

2010-12-20T11:50:48Z

Perhaps it is related to another error. Please send us the full log to support@visualcron.com

Henrik
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mozzpunk
No customer Topic Starter

2010-12-20T12:01:08Z

#10

Okay,
Can I setting something on the VC for this error is not displayed?
I will also send the full log now.

Thanks

Support
Official support

2010-12-20T12:30:18Z

#11

You can set VC to ignore all errors in the "On error" tab of the Task.

This might be related to your previous download problem - we are not sure. We will now focus on completing a workable version for you instead of trying to find out the cause for this issue - right now.

Henrik
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mozzpunk
No customer Topic Starter

2010-12-21T08:13:20Z

#12

i have mailed log file to support@visualcron.com

Support
Official support

2010-12-21T12:33:33Z

#13

Please test this version both for download and delete:

http://neteject.com/down...Cron/VisualCron5.7.2.exe

Henrik
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mozzpunk
No customer Topic Starter

2010-12-22T07:32:22Z

#14

I will try and I'll let the results.

Thanks

mozzpunk
No customer Topic Starter

2010-12-22T10:01:55Z

#15

I've tried and it did not fix anything, do you advise me to try after you've tried it???

Support
Official support

2010-12-22T10:03:56Z

#16

Did the download not work or delete not work or both?

We have tested download and another customer has verified that it works as well.

Henrik
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mozzpunk
No customer Topic Starter

2010-12-22T10:08:29Z

#17

I have tested VisualCron5.7.2.exe and it did not fix anything my problem.

Support
Official support

2010-12-22T10:10:15Z

#18

Ok, I am not sure about this Delete problem but the download problem should be solved. Could you please run the Download Task again and upload the log again.

Henrik
Support
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Support
Official support

2010-12-22T10:12:12Z

#19

Also, is it possible, for us, to test directly against your FTP server, that would really speed up things.

Henrik
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mozzpunk
No customer Topic Starter

2010-12-22T10:14:37Z

#20

Support wrote:
Ok, I am not sure about this Delete problem but the download problem should be solved. Could you please run the Download Task again and upload the log again.

You might try reading the post above, i have problem with FTP task to delete file not FTP Download File.😝

Support
Official support

2010-12-22T10:17:16Z

#21

mozzpunk wrote:

Support wrote:
Ok, I am not sure about this Delete problem but the download problem should be solved. Could you please run the Download Task again and upload the log again.

You might try reading the post above, i have problem with FTP task to delete file not FTP Download File.😝

I am keeping track of all of your problems.

I am referring to this post.. http://www.visualcron.co....aspx?g=posts&t=1575

Do you have that problem or not?

Henrik
Support
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mozzpunk
No customer Topic Starter

2010-12-22T10:34:54Z

#22

Yes in my other job, task has an issue with deleting files with wildcards.
and in this task i have problem to delete file by full name of file or by wilcard of file.

Support
Official support

2010-12-22T10:51:17Z

#23

mozzpunk wrote:
Yes in my other job, task has an issue with deleting files with wildcards.
and in this task i have problem to delete file by full name of file or by wilcard of file.

Yes, still this is the Download Task I am referring to. Do you have the same problem in this other Download Task? If so, please send, by email support@visualcron.com, again the log_serverDATE.txt after running that Task.

Henrik
Support
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mozzpunk
No customer Topic Starter

2010-12-22T11:02:40Z

#24

After Upgrade VisualCron5.7.2.exe Yes I have problems such as previous;
Downloadn and option Deleting Source Files with wildcards after download.
Delete file by full name of file or by wilcard of file.

Support
Official support

2010-12-22T11:04:07Z

#25

Thanks for confirming that. Now, please send log file or if possible, give us access to the FTP.

Henrik
Support
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