Excel - Create Task Type Hanging Up - VisualCron - Forum

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stevja01
2020-12-21T21:36:41Z
I'm using an Excel - Create task type to add a header to a comma delimited .TXT file to output with header as an XLSX file. It works just fine for the same type of file with a different name, different columns, however it won't run for a MARKET file I'm creating. I've tried copying the task and running it, or uploading the HEADER row columns again, and it just won't run. It just shows Running (and) you can't stop the task or the job so we have to re-start the service to even get the Job/Task to clear. There are no errors and it worked fine up until now. Only change was we've upgraded to 9.5.5 Pro.

However, I created the task from scratch and it still won't run and not sure why.
Support
2021-01-07T10:39:44Z
Originally Posted by: stevja01 

I'm using an Excel - Create task type to add a header to a comma delimited .TXT file to output with header as an XLSX file. It works just fine for the same type of file with a different name, different columns, however it won't run for a MARKET file I'm creating. I've tried copying the task and running it, or uploading the HEADER row columns again, and it just won't run. It just shows Running (and) you can't stop the task or the job so we have to re-start the service to even get the Job/Task to clear. There are no errors and it worked fine up until now. Only change was we've upgraded to 9.5.5 Pro.

However, I created the task from scratch and it still won't run and not sure why.



Hi Stevja,

Apologize for the late response. Are you still having issues with this? Please send us an email to support@visualcron.com if you are.

Michael
Support
http://www.visualcron.com 

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stevja01
2021-01-11T15:55:49Z
Hi Michael,
Task is still not working so I've sent an email to support as per your note.
Support
2021-01-12T16:07:26Z
Originally Posted by: stevja01 

Hi Michael,
Task is still not working so I've sent an email to support as per your note.



Thanks for the information - it will be troubleshooter via the support team over email
Michael
Support
http://www.visualcron.com 

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